The Colossus of Constantine an Example of the Topic Arts Essays by

With reference to current research and your own experience, consider Essay

Regarding ebb and flow investigate and your own understanding, consider significance of youngsters' essesntial needs to a school's conduct the board strategy - Essay Example Great practice inside tutoring includes a lot with doing basic fundamentals for the understudies so their premise is caused more grounded and that they to don't have issues which are of the most essential nature. Their support must be done such that their characters form in a positive way and that good faith should rule. It is typically the obligation of the guardians and educators to ensure that the great practice is implanted inside the characters of the understudies, and that there are definitely no glitches in the make-up of their work spaces when they grow up inside the future (Noell 2002). Consequently great practice is considered as extremely crucial towards tutoring of understudies, the prepping and different domains. More than everything else, great practice occurs with a push to transform wants into real factors, with respect to the school specialists through school conduct the executives arrangements. To the extent the recognizable proof of dangers towards ordinary advancement of understudies is worried, there are in abundance. These recommend that ordinary improvement can be damaged if there is detach between the school’s conduct the executives areas and the understudies for a long measure of time. Maybe the educational plan instructed to them isn't in accordance with the necessities that the understudies have at that specific stage inside their lives. There are various different dangers also, all of which can realize inconvenience for the understudies and their future goals (Shuttleworth 2003). These incorporate the premise of interference that the understudies may have inside their lives just as the advanced wellsprings of amusement which remove the consideration of the understudies from time to time. The dangers come in enormous numbers as fun and skip is by all accounts a much happening thing when contrasted with the educational program and books that these understudie s read. Presently it is the duty of the schools to ensure that

Extrinsic vs. Intrinsic Motivation Whats the Difference

Extrinsic vs. Intrinsic Motivation Whats the Difference Have you ever wondered why do you do certain things when you get up in the morning every day?What are some of the reasons you find it hard to get off the bed when your alarm goes off? Why do you go to the university?Why do you drive to the office every day even if you do not like it? Why do you fall in love? Why do you work hard to earn a livelihood for your family? What are your motives to pursue a certain career?There is only one answer to all of the above questions. We do all the things we do due to our motivation or for that matter, total lack of it.Motivations come in all forms and types. It is imperative to understand what some of the things are which motivate you to perform certain tasks and ignore others.It will also help you not only remain motivated but it will also enable you to motivate others within your circle. There are, in fact, many different things which drive our behaviors. It can be the environment in which you live. It can be your professional and personal circum stances. It can be the nature of your relations with your loved ones. It can be your upbringing or your education. It can be your future plans or what you want to do with your life.There are actually two types of motivations which control our life and influence our actions.The first one is intrinsic motivation in which an individual seeks motivation from his own heart and mind.The second one is the extrinsic motivation in which outside factors and events motivate a person to do certain things.Both Extrinsic and Intrinsic motivations have different effects on the overall lives of people.People who are intrinsically motivated have a different opinion of life as compared to intrinsically motivated people.They adopt a different approach to pursue their goals and life objectives.It suffices to say that both of them are important because they influence human actions in their own unique way.In this article, we will discuss some fundamental differences between these two types of motivations , their benefits and how and when you can inspire productivity by using them in real life.THE INTRINSIC AND EXTRINSIC MOTIVATIONSThe following lines explain both Extrinsic and Intrinsic motivations one by one.Extrinsic MotivationWhen an external force motivates you to do a certain thing, you happen to be extrinsically motivated.The force or factor compels you to do something in an order to accomplish two different goals.It either helps you earn a reward or Keep a less than favorable or positive outcome at bay.You do not engage in such behaviors by choice but you have to in order to avoid an unpleasant situation or get something in return.Some of the examples of this type of motivation are as under.Rigorous exercise and workouts to reduce weight.Reading your textbooks all night long in a hope to clear the test.Cleaning your home to welcome visitors.Participating in a sport to win a trophy or medal.Cleaning your rooms to avoid your mom’s wrath.Finding a new job to be independent.Try ing hard to win an exam with distinction to win a scholarship. Intrinsic MotivationWhen you do something such as learning to code because it is your hearts desire, you are intrinsically motivated.In our example, you learn coding to make yourself happy, not to please anyone or earn money.Although, you are going to earn money yet the initial purpose of becoming a coder was to fulfill your inner wish or desire.You learned that particular skill because you were eager to learn it.In fact, engaging in such a behavior or activity is a reward in itself.The following are some other examples of intrinsic motivation.Reading novels, stories, and poems because you love literature.Exercising because you want to get rid of anxiety, stress, and depression.Cleaning your home because you like cleanliness. It also helps you feel organized.Playing football because it is your passion and you find it enjoyable.Solving puzzles because you like to take on challenges and you find them exciting and fun.Prepa ring for the police exam because you want to be a policeman.Studying a particular subject because it fascinates you. THE FUNDAMENTAL DIFFERENCE BETWEEN INTRINSIC AND EXTRINSIC MOTIVATIONWe have already understood the primary differences between these two major types of motivations.In Intrinsic motivation, the desire for something arises from our inner self. It does not depend on external factors or reasons.On the other hand, external factors and forces determine what we have to do in the case of extrinsic motivation.How effective these motivations are in influencing our actions and controlling our behavior is yet another main difference between them.For instance, the intrinsic motivation can reduce manifold if you offer someone too many outside rewards for something he is intrinsically motivated to do, a phenomenon commonly known as Overjustification Effect.Take the example of a child who loves to play with toys.He will gradually lose interest in a toy; say a remote controlled car, after you externally reward him for playing with it because he has already shown an internal interest to play with it.In simple words, it is not a good idea to reward people externally for their internal desires and wishes.It will only result in a sheer decline of intrinsic motivation. Some people think it is better to be intrinsically motivated rather than being extrinsically motivated.After all, it feels like you are living in an ideal world where you do not have to seek motivation from anything or anyone to do a certain task or attain a certain goal.All you have to do is to have an external desire for it and you are good to go.However, we do not live in a Utopia in which only intrinsic motivation exists.You might resent the idea, but it is not bad at all to feel extrinsically motivated.As a matter of fact, it is closer to human nature to derive motivation from things beyond our control.For example, you will be extrinsically motivated to complete a project on time, even if you int ernally like the project. The extrinsic motivation will stem from the idea of getting a reward or praise from your manager. Similarly, you are good at mathematics and love the subject.But, you are extrinsically motivated to prepare hard because you will be graded for mathematics in coming examinations.You enjoy studying and participating in mathematics, but it is not enough to clear the test.You can benefit a lot from extrinsic motivation in different situations.It is especially helpful when you have to complete an unpleasant task or indulge in behavior which you hate form the core of your heart.Some other advantages of extrinsic motivation are as follows.You can develop a taste for something or someone you dislike because of external rewards or gains.External rewards can also motivate you to gain new knowledge or learn a new skill. You may develop an internal interest to pursue the skill or activity once you get past the early stages of learning and development.One of the biggest a dvantages of the external rewards is that they can act as feedback for your actions. You will learn if your performance is up to the required standard or not. They also help you determine whether or not you need reinforcement for your behaviors.However, there are certain situations in which you should try not to be extrinsically motivated such as:When you already are intrinsically motivated to do something.When you consider you are doing some work rather than enjoying the activity.There is no denying of the fact that both extrinsic and intrinsic motivations are equally important.Both of them are good and offer you a lot of benefits.It is your own duty to figure out which one of them suits you the most because this is where most of us falter.Try to find out which type of motivation drives you and your team to do certain things but never forget to encourage both types of motivations in your personal and professional life.THE PERFECT TIME TO USE INTRINSIC MOTIVATIONThere are many ways you can use intrinsic motivation.Appreciation is one thing which greatly enhances this type of motivation.This is especially beneficial for children.Any type of praise or appreciation from the parents or teachers can considerably enhance their internal desire to achieve something.However, things can get rather complex or unfavorable when we flip the coin.When you start giving away external prizes haphazardly or without any planning, the intrinsic motivation is bound to decrease among the individuals receiving these prices.Going back to our example, the motivation among the children may decline if they are getting too much appreciation for small tasks or negligible work.Be very intentional and careful with your feedback if you manage a large number of people in a company.Your feedback should not only be empowering and specific, but it should also make your subordinates understand what you expect of them and what they need to do to command your respect.However, never ever shower too m uch praise for a task which is easy to complete and most importantly, holds no real significance for the team.If you do, they will slowly but surely lose their intrinsic motivation.On the other hand, always inform your boss or manager when their feedbacks are motivating and when they are not if you are a worker.Never hesitate to give your own feedback in response to their feedback. It will work as a sort of intrinsic motivation for them.As a result, the will keep managing you in the best manner possible.THE PERFECT TIME TO USE EXTRINSIC MOTIVATIONSo, what is the best time to use extrinsic motivation?It is a fact that intrinsic motivation does not always work.Most often, people have no inner desires to engage in an activity.In fact, extrinsic motivation can become a very beneficial and useful method, especially if you manage to use external rewards appropriately.For instance, children normally do not take much interest in completing homework or a boring task.Similarly, there are many tasks people do not have any internal interest in.This is where extrinsic motivation can come to your rescue.You can use this type of motivation to motivate people to do any kind of task, whether or not they like it.However, always abstain from mindlessly giving away rewards because it can create a lot of problems for you in both the short and the long run.Bonuses, commissions, prizes and tangible feedbacks can motivate a person to take an interest in a task or learn a new skill despite the fact that he has no interest or aptitude for them.It is pertinent to mention that extrinsic prizes, bonuses, and appreciations are a difficult territory to tread in.We have already discussed that the excessive or careless use of extrinsic rewards can result in Overjustification effect.In this particular case, the intrinsic motivation of the people who already are motivated by internal desires decreases considerably.It can also kill peoples motivation to do a certain thing because it will start f eeling like work rather than an enjoyable activity.However, extrinsic motivation can be extremely useful in business environments.You, as a manager, can sparingly use this technique to induce motivation among your staff to achieve lofty goals or take on new challenges and responsibilities.You can reward your team for achieving quarterly or six monthly goals, completing a difficult task or learning new skills with promotions, monetary rewards, and verbal praises.Also, keep in mind that some of your subordinates might already have a desire to learn a new skill independently.You must give such employees enough time and resources to explore and master these skills.In fact, you can demotivate them if you make the learning process the part of their routine activities or daily responsibilities.In case you are an individual worker, strive hard to earn all the extrinsic rewards we have mentioned above, but do not go over the board to get them.Try to make sure you set apart enough time to par take in activities you enjoy just for the sake of doing them.This will help you keep yourself balanced and focus on your main duties without burning out or losing interest in that activity.HOW DO EXTRINSIC AND INTRINSIC MOTIVATIONS AFFECT LEARNING?Both types of motivations can have either positive or negative effects on learning settings and environments.For instance, some experts suggest students might lose any intrinsic motivation they may have about anything if the college strongly emphasizes on physical rewards.Then there are also some experts who believe extrinsic motivation does enhance intrinsic motivation by enabling students to feel more empowered and competent in the classroom. David G. Meyers, a professor of psychology at Hope College in Michigan, states in one of his books:A persons interest often survives when a reward is neither used to bribe nor to control, but to signal a job well done, as in a most improved player award. If a reward boosts your feeling of competence after doing good work, your enjoyment of the task may increase. Rewards, rightly administered, can motivate high performance and creativity. And extrinsic rewards (such as scholarships, admissions, and jobs that often follow good grades) are here to stay,CONCLUSIONAlthough people consider intrinsic motivation the better of two yet both types of motivation are necessary as well as important to influence peoples behaviors and drive their actions.It is essential for you to comprehend some of the basic differences between the two in order to better understand how they work and how they shape and control our lives.It is also imperative to figure out what the overall impact of them on our behaviors is for us to use them appropriately.People mostly look for the extrinsic impetus to achieve the desired goal.They keep looking for extrinsic motivation which can drive them forward and remove their inability to do anything worthwhile in their lives.Without intrinsic motivation, you cannot get going no matter how many interesting ideas you have.However, you cannot even dream of achieving success in any area of life unless you manage to develop intrinsic motivation for them.All the great men the history has seen so far have one thing in common.They have an incredible ability to motivate themselves, even during the most adverse of circumstances.They necessarily do not have better ideas, or they are not more intelligent than the others. They just never give up and keep on working hard until their goals reach a logical conclusion.

Essay about Life in Trinidad and Tobago - 2120 Words

The author Oonya Kempadoo in â€Å"Tide Running† incorporates culture, gender struggles, and economics of the country where the novel is set in Tobago. The main characters Bella and Cliff play a small role to a much larger role within the novel. Moreover, the colonial history of the island serves as a foundation to the present living of the citizens of Tobago. The two island republic of Trinidad and Tobago has been one of the most influential of the Anglophone Caribbean nations having attracted a succession of Spanish, English, French, African and Indian peoples and also having developed a Creole culture that particularly through its calypso music has influenced the world. Its population is fairly evenly divided between those of African and†¦show more content†¦Furthermore with emancipation of the slaves of the West Indies in 1834, the sugar and cocoa plantations attracted large numbers of indentured servants who arrived from India beginning in 1838, further diversify ing and complicating the islands culture with both Hindu and Muslim influences. The smaller island of Tobago has its own peculiar history. English settlers attempted their first incursions in 1616, but they were defeated by the Caribs, who were ultimately eliminated by the Spanish and successive European colonizing powers. Tobago became a prize sought by competing Spanish, French, Dutch, and British forces changing hands 22 times before 1814, when the Napoleonic Wars brought it firmly into British possession. In 1869, Trinidad and Tobago were united as one unitary colony. The British crown saw Trinidad and Tobago as a lucrative sugar-growing colony and as a strategic outpost to challenge Dutch, Spanish, and Portuguese hegemony in the southern Caribbean. Merchants and planters quickly established large plantations that produced sugar to be exported to Great Britain, Europe and its North American colonies. This led to the importation of more African slaves until the British declared i n 1807 that it would end its participation in the Atlantic Slave Trade. In 1833, the colonial government adopted a plan to abolish slavery gradually, declaring that slaves would be required by law to remain on plantations forShow MoreRelatedMacro Economic Objective on the Health of the Economy of Trinidad and Tobago954 Words   |  4 Pagestitle: a macro economic analysis on the health of the economy of trinidad amp; tobago methodology employed: Data for the economy of Trinidad and Tobago was collected from the CSO (Central Statistical Office) Information was collected for the period (1995- 2005) in the areas of economic growth as represented by changes in GDP (Gross Domestic Product) as well as GNP (Gross National Product), unemployment, inflation and the balance of payments. This data was then evaluated and analysedRead MoreSeparation of Power Plays an Important Role in the Constitution of Trinidad and Tobago1189 Words   |  5 PagesFrench jurist Montesquieu (1689- 1755), the legislative, executive and judiciary as separate branches exists in many countries. In Trinidad and Tobago these branches are defined as the Legislative in the form of Parliament, the Executive as the Government and the Judiciary as the courts. Reflected by chapter 4 part I of The Constitution of the Republic of Trinidad and Tobago Act 4 of 1976, composition of parliament states that the parliament must consist of the President, Senate and House of RepresentativesRead MorePolice Corruption Is Very Common All Over The World934 Words   |  4 PagesColombia, Jamaica, Trinidad and Tobago, Mexico and Cuba are prime example where social order is not maintained on a professional level. Social order is what the community and the government expect. In order words, what you do has to be considered normal to society and others. In this paper I will discuss the mission statement, goals, administration, problem and solution to corruption as well as the education and leadership types in Trinidad and Tobago. Trinidad is the twin island of Tobago. They currentlyRead MoreThe Discovery Of The Indian Caribbean Museum Of Trinidad And Tobago1283 Words   |  6 PagesIntroduction On Saturday 14th January 2017, I visited the Indian Caribbean Museum. The museum is situated at #10 Swami Avenue, Don Miguel, San Juan, Trinidad and Tobago. It is located nearby the temple in the sea at Waterloo. It is also stationed directly opposite the Waterloo Hindu Temple. The museum is a small flat building which consists of ancient artifacts. The museum s large collection has been acquired through field trips by managers of the institution. The collection of artifacts comprisesRead MoreAnalysis of Caribbean Festivals Essay995 Words   |  4 Pagesbecoming other. It is believed that the first Caribbean festival started on the island of Trinidad and Tobago during the 18th century. From Trinidad and Tobago, the festival spread to other islands. Then infused with local cultures of that country to form its own unique ‘carnival’. In this essay, the evolution of three festivals in the Caribbean and its diaspora will be examined. These three festivals are Trinidad and T obago’s Carnival, New York’s Labor Day Carnival and London’s Notting Hill CarnivalRead More I Will be an Agent for Social Change Essay1107 Words   |  5 Pagesmath, economics, chemistry, Spanish and ROTC. My first college dilemma wasnt to find the right professor or class size, but to put together my uniform correctly. This being the case, I have had less time to stumble, but more time to focus on my other life choices. Despite working on a thesis, taking social studies tutorials, attending four-hour long weekly drill practices, doing Physical Training at dawn, and holding leadership positions within the Air Force, my calling has been community serviceRead MoreInternal And External Environments Of Trinidad And Tobago Electricity Commission Essay1521 Words   |  7 Pagespaper is to critically analyse the internal and external environments of Trinidad and Tobago Electricity Commission (TTEC), by examining different strategic options and select the best suited to the organisation long-term strategy. This will be accomplished by an evaluation of SWOT analyses, PESTEL framework and the Ansoff Matrix, offering why the option selected is the best fit option. â€Æ' 1.1 Background Trinidad and Tobago Electricity Commission (TTEC) is state owned and regulated and is by lawRead MoreFamily Life Cycle1558 Words   |  7 Pagesalso a major role of the family. Considering these factors it is no surprise that the family functions with a cycle, in other words the family unit experiences different stage throughout the life span. Psychologist Erik Erikson discussed the Psycho-social Stages of Development, he targeted the cycle of life that an individual experiences. (Erikson 1968) He starts at infancy and moves straight to senesce, which describes late adulthood and is categorized as over sixty five years. Erikson suggestedRead MoreMontesquieu s Doctrine Of The Separation Of Powers Essay2088 Words   |  9 PagesSeparation of Powers. b) Identify and discuss the structure and functions of the individual branches of government under the parliamentary system in Trinidad and Tobago that, when combined, is referred to as a fusion of power. c) Explain the structure and functions of the Judicial arm of government under the parliamentary system in Trinidad and Tobago and discuss why it is critical to maintain its independence from the other branches of government. Answers: Montesquieu’sRead MoreLabour Riot in Trinindad and Tobago Essay2385 Words   |  10 Pages Social Unrest has shaped the development of Trinidad and Tobago since the middle of the 19th century. There were numerous attempts by the British Colonial Government to limit the celebration of Carnival, which sparked the Canboulay Riot of 1881 and 1884. In the early 20th century, the water riot culminated in the destruction of the Red House. Karl Marx made this famous statement ‘In such great developments twenty years are but a day and there may come days which are the concentrated essence of

The Dark Comic Vision of Shakespeares The Winters Tale...

The Dark Comic Vision of The Winter’s Tale Although Shakespeare’s plays are generally categorized according to their adherence to the formulaic definitions of histories, romances, comedies, or tragedies, there are several plays that complicate the task of fitting neatly into these groupings. Many literary critics, in fact, have singled out a handful of plays and labeled them ‘Problem Plays’ because they do not fall easily into any of the four categories, though they do loosely adhere to the predicated ‘formula’ of the genre under which they appear in the Folios. Although The Winter’s Tale is not generally considered a problem play, it certainly contains elements that greatly complicate our understanding of the term ‘comedy’ and†¦show more content†¦The success of this attempt to lighten the mood, however, is dubious at best. By the end of the third act, the audience has had to endure the madness of Leontes, the anguish of Hermione, the abandonment of the baby Perdi ta, and the deaths of three innocent people (Antigonus, Mamillius, and Hermione). By the time Act 4 begins, the unhappy words of the dejected Hermione seem to apply equally well to the life of the play itself: To me can life be no commodity†¦Tell me what blessings I have here alive, / That I should fear to die (3.2, 91-106). Leontes’ subsequent dismissal of the Oracle and the deaths of Mamillius and Hermione give her words even greater meaning for the audience, who at this point has little reason to believe that the play has anything left to live for. Thus, the entrance of Time with the announcement that sixteen years have suddenly gone by seems odd and a bit hard to swallow for an audience who is still recovering from the distress of the first three acts. The shift of attention to the budding spring romance between Florizel and Perdita is an obvious attempt to introduce the comic element of the play. However, in light of the events that this immediately follows, this co medy seems inappropriate and a bit hasty. After all, for an audience witnessing this production in real time, it is not quite so easy to place the sad events that have just taken place sixteen years back in time, as the

Alexander II and Reform Free Essays

Alexander II was known as a reforming czar. Was he primarily a reformer? Alexander II executed many reforms during his time in power but did he reform for the sake of reforming? In the essay I will conclude whether or not Alexander had objectives in which reforming only partook as a secondary effect, and if so, what â€Å"was† he primarily? From a political point of view the landlords most likely opposed the peasant liberation reform in 1861 (Berghorn, 2009) which affected the Russian countryside. The landlords felt that they were being robbed of their property, the serfs. We will write a custom essay sample on Alexander II and Reform or any similar topic only for you Order Now These were awarded full citizenship. (Lovett, 2003) This might have made Alexander II less willing to reform. However many of the serfs couldn’t leave the land they previously were bound to and so their freedom only existed legally as many remained, bound, to their landlords. (Lovett, 2003) This was as such a good solution to Alexander II as it inspired faith in some peasants that reforms were coming whilst sending a message to the landlords that their authority wasn’t threatened. From a military point of view Alexander had seen Russia take heavy casualties in the Crimean war and as he feared Europe’s more militarily advanced countries gaining influence he started in 1857 to execute the army and naval reforms. (Troyat, 1992) (Lovett, 2003) This should therefore have been a very appealing option to Alexander II as he could claim the reforms in his own name and at the same time preserve his power. From an economic point of view the Russian Empire was outdated. In order for Russia under Alexander II to play an important role as an economic power they had to industrialize. (http://en.wikipedia.org/wiki/History_of_Russia) The emancipation reform could certainly have been an attempt to as well as pleasing the serfs demanding freedom trigger a movement of urbanization and increased factory production. In that sense the emancipation reform could have served yet another cause of trying to westernize and making it seem like Alexander was a man trying to please his people. From an ideological point of view the theses of Alexander reforming secondarily is supported by the fact of some peasants and middle-class citizens adopting the socialist ideas of Karl Marx. This ideological standpoint was dangerous to Alexander II as it included an overthrow of the czar’s power. (http://en.wikipedia.org/wiki/Karl_Marx) Another ideological group dangerous to Alexander was the nihilists who later on came to practice terrorism which threatened his life. (Radzinskij, 2008) Contradicting the reasons to reform was the orthodox Christian church that could not agree to these reforms and had given him his power combined with his upbringing which had taught him to preserve royal power as a primary initiative. From a social point of view czar Alexander might have reformed as a reaction to his father’s harsh policies imposed on the people as this was arguably a reason the pressured situation had emerged. An example of this would be the educational reform. (Lovett, 2003) Alexander also introduced a judicial reform based in the French system which greatly simplified criminal matter and rendered the different parties involved in a judiciary process more equal. (Troyat, 1992) The latter reform should reasonably have upped Alexander standings with many groups and fulfilled the cause of making him seem like a reformer in order to soothe radical group such as the nihilists mentioned above. How to cite Alexander II and Reform, Essay examples

Land Rover Organizational Behavior

Introduction The Land Rover Company has been in existence in the automobile industry for a considerable duration since it was founded in 1948. The firm mainly specializes in the manufacture of Jaguar Land Rover brand. The firm has undergone considerable changes over the past decades. In 2008, the company was purchased by Tata Motors.Advertising We will write a custom essay sample on Land Rover: Organizational Behavior specifically for you for only $16.05 $11/page Learn More Land Rover has successfully produced a series of models over the past decades. Some of its renowned models include Discovery 4, Range Rover SUVs, Defender, and Freelander 2. Consequently, the firm has gained considerable global reputation. Land Rover accounts for over 75% of the Jaguar Land Rover sales. The firm generates most of its sales from the North American, European, and the Chinese markets. The company is committed to attaining extensive market penetration. In its Chinese mark et, the Land Rover established a new manufacturing plant outside Shanghai. The plant will specialize in the manufacture of Land Rover Evoque. The firm intends to capture 10% of the Chinese premium SUV market. Problem statement Despite its past success, the Land Rover has experienced a major challenge over the past year, which forced the company to recall a number of automobiles from the market. In March 2015, the company announced its decision to recall 36,451 cars of the total vehicles manufactured and imported between June 3, 2013 and December 24, 2014. The company’s decision to recall the automobiles arose from the identification of a major problem with the brake vacuum hose. According to the company, failure to address the problem might limit the affected automobile braking capacity, hence increasing the distance required to stop the automobile successfully. This aspect means that the risk of crashing under such circumstances is considerably high.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Additionally, some of the vehicles imported into different markets such as China were reported to be characterized by varied malfunctions. For example, some of the vehicles had faulty gearboxes, which made the gearshifts noisy. Despite the Land Rover’s decision to recall the affected automobiles, the firm did not act voluntarily. On the contrary, the company was forced to implement the decision after the customer complaints were publicized by some media houses. One of the most notable cases relates to China whereby the firm only responded to the customer complaint after the issue was highlighted by the China Central Television. The company accepted its knowledge of the problem and apologized only after the issue was broadcasted. Due to the highlight of the issue by the China Central Television, Land Rover was forced to recall 36,000 Jaguar Land Rover models th at were imported into the Chinese market. Customer complaints entail transactional events and comprise a fundamental element in fostering and sustaining a strong customer relationship. The above aspects illustrate the existence of significant gaps in Land Rovers’ strategic management and leadership practices. First, the firm is not optimally committed to addressing the issues raised by customers. Secondly, the company has not implemented effective strategies to maintain the quality of its products. These issues might affect the organization’s global reputation adversely, hence its market success. Therefore, the Land Rovers’ management team should integrate effective leadership strategies. Purpose and organization of report This report seeks to evaluate the alternative issues that Land Rover should have considered in order to avoid such occurrences. One of the fundamental issues that the organization’s management team should consider entails the management of corporate reputation.Advertising We will write a custom essay sample on Land Rover: Organizational Behavior specifically for you for only $16.05 $11/page Learn More This report is organized into a two main sections, which include the alternative analysis and the recommendations and the action plan section. The alternative analysis section involves a discussion of the legitimate alternatives that the firm could take. Additionally, the strengths and weaknesses of all the identified alternatives are evaluated. Moreover, the evaluation of the alternatives further entails the identification of the decision criteria used to formulate the alternatives. The recommendations section involves the decisions that the organization should integrate. Analysis Alternative analysis Relationship management The issue encountered at Land Rover shows that the firm has not fully appreciated the importance of synchronizing its operations within the external environments. T he firm only acknowledged the existence of the problem only after the issue was broadcasted by the Chinese national television. In the course of implementing strategic management practices, it is imperative for organizations’ management teams to consider the different issues arising from the external market. One of the most important aspects that the Land Rover’s management team should have considered entails customer relationship management. The organization’s failure to address the complaints raised by customers underscores the fact that the firm does not fully appreciate the significance of customers in the organization’s quest to achieve long-term excellence. The prevalence of the customers’ complaints regarding the firm’s products might affect the organization’s capacity to develop a strong global reputation. Subsequently, the firm might not generate adequate sales revenue to promote its long-term growth. In order to avert such i ssues, it is imperative for the organization to integrate the concept of relationship management, which emphasizes a number of dimensions. The core dimensions include communication, teamwork, cooperation, and customer relationship management [CRM] in its strategic management practices.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More According to Baran, Galka, and Strunk (1), CRM refers to the process used by organizations in understanding and managing relationship with its customers. CRM constitutes a fundamental business strategy that links an organization’s internal functions and processes with the external networks to create and offer high value to the target customers. The concept of CRM would have played a fundamental role in assisting the organization to nurture a strong long-term relationship with its customers. Moreover, integrating the concept of CRM would have played an essential role in assisting the firm to address the complaints raised by the customers effectively. By focusing on the concept of CRM, the Land Rover would have entrenched the customer-centric business culture successfully. The customer-centric culture is focused on attracting and retaining customers. However, this goal is only possible if an organization delivers value to customers as opposed to its competitors. Past studies sh ow that the customer-centric culture is only possible if an organization’s management team focuses on implementing effective leadership behaviors. Additionally, studies show that customer complaints are a key component of an organization’s existence. One of the core sources of customer complaints relates to product failure, hence limiting an organization’s ability to attain the desired value. In the event of an organization failing to address the issues raised by customers, they are likely to resort to raising the complaints with third parties through diverse mediums. This situation is well illustrated by the situation faced by the Land Rover. Such occurrences might affect the organization’s corporate reputation negatively. Therefore, it is imperative for organizational leaders to ensure that the complaints raised are addressed effectively. By integrating the concept of CRM, the Land Rover would have been in a position to manage the complaints raised succ essfully without risking the development of negative reputation. However, in order to achieve this goal, the organization should consider entrenching diverse crisis and reputation management concepts such as apologia and image restoration. Moreover, the concept of CRM would have fostered the organization’s ability to retain its customers. Consequently, Buttle (2) argues that the firm would have been in a position to develop a strong degree of product loyalty. Effective complaints handling is essential in pre-empting the occurrence of negative outcomes. The Land Rover’s management team should have considered the concept of CRM as one the critical elements in generating sufficient sales revenue. In a bid to benefit from CRM, the Land Rover’s management team should have considered undertaking remarkable investment in CRM. Amongst the issues that the organization should have considered entail investing in effective Information Communication Technology (ICT). By auto mating its customer service, the firm would have been in a position to develop a strong customer relationship. In a bid to achieve this goal, the organization’s management team should have considered investing in the CRM software. Different organizations have undertaken extensive investment in the CRM software in an effort to synchronize the internal and external environments in their strategic management practices. The implementation of the CRM software improves an organization’s ability to handle and coordinate its inbound and outbound communication activities. This goal is achieved through the integration of different channels of communication. Furthermore, most organizations that have invested in service automation over the past decades have developed service quality, improved the level of customer satisfaction, and minimized the cost of operation. In its pursuit for to deal with customer complaints through service automation, the Land Rover’s management tea m should have considered investing in the development of a call center. The call center should have acted as the initial point of contact between the firm and its customers. In most cases, call centers are designed effectively to assist organizations in diagnosing customer problems. An example of technologies that the firm should have implemented includes the Interactive Voice Response [IVR]. The IVR enables customers to raise issues or complaints by interacting with the organization’s computers. The information gathered through the IVR should be used in undertaking customer relationship management. In order to manage the customers’ complaints successfully, the organization should have considered undertaking an extensive analysis of the issues raised. This aspect means that the firm should have entrenched the concept of analytical CRM. Through this approach, the firm should have considered utilizing marketing data such as customer relationship. In its quest to understa nd the prevailing customer opinions and responses towards its products, it is imperative for Land Rover to utilize emerging social mediums in collecting and developing market intelligence. Some of the social media platforms that the firm should have considered include Facebook, Twitter, LinkedIn, and YouTube. Contemporary consumers are increasingly using social media platforms in communicating and sharing product experience with their colleagues. Therefore, failure to manage the issues raised through social media platforms might affect the organization’s corporate reputation negatively. Teamwork In a bid to achieve this goal, the firm should have ensured that all the organizational departments are customer-centric. Through this approach, the various departments would have ensured that their activities are focused on delivering high value to the target customers. Consequently, the likelihood of defects occurring in the final products would have been minimized extensively. In o rder to attain a high degree of customer focus, the organization’s management team should have integrated effective leadership. First, the organization should have ensured that all the organizational employees understand the importance of attaining a high level of customer satisfaction in order to achieve long-term excellence. Achieving this goal requires the firm to inculcate a culture of teamwork. Culture underscores to the common values and beliefs that an organization has integrated into its operations. Through the successful incorporation of teamwork, the Land Rover would have been in a position to entrench information sharing amongst the various departments. The concept of teamwork would have enabled the firm to deliver quality service to employees. Teamwork contributes towards improved attentiveness in improving the employees’ capabilities and motivation. Therefore, the organization would have been in a position to undertake successful product development due to information sharing amongst the various departments. Such consideration would have contributed towards the development of a high level of synergy in the manufacturing process, hence delivering value to customers. Total Quality Management One of the major reasons that spurred the recall undertaken by Land Rover entails poor quality of some of its automobiles. The organization’s failure to manufacture high-quality automobile illustrates the existence of a significant lapse in the organization’s total quality management process. Charantimath (3) holds that the implementation of total quality management in organizations is greatly dependent on the effectiveness of the top management team. Leadership comprises an essential element in organizations’ quest to implement different organizational strategies and action plans. Different scholars in total quality management affirm that leadership cannot be delegated. Therefore, the Land Rover’s management team should have focused on developing a strong leadership. Literature shows that strong visionary leaders are fundamental in entrenching efficient quality management approach. In a bid to achieve this goal, the organization’s management team should have considered a number of issues. One of the most important elements that the firm should have considered in entrenching a culture of quality management entails promoting a high level of commitment and vision amongst the employees. This assertion arises from the view that employees are largely involved in the production process. The organization’s management team should have established aggressive targets. This aspect means that the firm should have entrenched a strong degree of focus amongst the employees towards quality. Moreover, the organization should have ensured that all employees understand the quality benchmarks in order to ensure that the final product contributes to the development of a high degree of customer satisfactio n. In its total quality management, the firm should further ensure that the products progress through a comprehensive quality process. The process should be comprised of quality control and assurance. In a bid to ensure that the quality of the final product meets the customers’ needs, the organization should integrate an effective criterion in selecting the source of its raw materials. Omachonu and Ross (4) posit that one of the issues that the firm should consider in selecting the raw materials entails quality. This approach will play a fundamental role in minimizing the likelihood of the firm producing its automobile from substandard raw materials. Strengths and weaknesses of the alternatives Strengths Corporate reputation By considering the above issues, the organization will be in a position to improve its global corporate reputation. Consumers have increasingly become more conscious of quality in their consumption process. Therefore, failure to meet the customers’ quality expectations can affect an organization’s ability to generate sales revenue. This trend has arisen from the association of quality with value for money. Therefore, investing in the above strategies will play a fundamental role in promoting brand loyalty. Investment in teamwork will further promote the organization’s corporate image both internally and externally. This goal will be achieved by integrating the different crisis communication techniques such as apologia, image restoration, and impression management. The concept of apologia constitutes one of the most important aspects used by organizations in managing corporate reputation in the event of a crisis. Under the concept of apologia, an organization accepts the complaints or the issue faced. Despite the fact that the organization accepted the existence of some problems in some of its automobiles, the apologia was not timely. However, it resorted to apologia only after the issue was raised through the me dia. The consideration of the identified aspects will improve the organization’s capacity to attract and retain human capital from the global labor market. Promoting corporate social responsibility In the course of their operation, organizations are required to operate ethically. One of the ethical dimensions that business entities should consider relates to customer safety. Focusing on total quality management will ensure that the final product meets the customers’ safety requirements. Customers within the target market will develop the perception that the firm is not only concerned about profit maximization, but also on consumer protection. Thus, considering the aforementioned approaches, Land Rover will improve its market rating remarkably with reference to corporate reputation. Customer involvement Investing in relationship management will enable Land Rover to be effective in promoting a high level of customer loyalty. This goal will be achieved by entrenching effe ctive crisis communication. This assertion arises from the fact that the customers will feel valued as a critical component of the organization. Apart from the organization’s contribution to addressing the complaints arising from the customers, investment in customer relationship management will also play an essential role in enhancing the organization’s ability to develop and exploit market intelligence. This goal will be achieved by using the complaints and compliments raised by customers as a source of knowledge. Therefore, the organization will improve its effective in being proactive about issues that arise in its quest to deliver a high level of customer satisfaction. Moreover, the firm will be in a position to develop an effective knowledge repository. This goal will be achieved by developing an effective database using the different Information Technologies. Therefore, the firm will benefit from effective knowledge management.. Weaknesses Despite the benefits a ssociated with the proposed alternatives, the firm’s management team must appreciate the existence of weaknesses. Some of the possible weaknesses that the firm might encounter in implementing the alternatives are evaluated herein. Security of information Relying on Internet-based technologies in gathering market information relating to customer opinion might be limited by the existence of cyber security. Currently, cyber security threats have increased considerably, hence affecting the reliability of data generated through online platforms. The reliability of online platforms may be compromised if the platforms are hacked by competitors. Moreover, the effectiveness of security may further be affected by the organization’s failure to implement effective online security measures. Resistance The process of implementing the identified alternatives will require the firm to undertake considerable changes. Implementing the concept of total quality management and relationship management will require the firm to make significant adjustments in its organizational culture. Such changes might trigger resistance amongst employees. The resistance might arise from the fact that employees will be required to integrate new operational strategies, hence triggering stress. One of the fundamental sources of stress in the workplace entails job characteristics. Organizational changes translate into additional job demands. For example, the concept of CRM will require the organization to entrench new standards in order to handle customer complaints successfully. Cost of implementation In order to implement the above alternatives successfully, the organization will be required to undertake extensive investment in developing the necessary resources. For example, the organization will be required to institute a comprehensive investment plan in order to automate its customer relationship management. Failure to automate the firm’s operation successfully will considera bly limit the organization’s capacity to achieve the desired outcome. Recommendations, action plan and implementation In order to avoid the occurrence of such issues in the future, it is imperative for Land Rover to consider a number of issues as discussed herein. Total quality management The above analysis cites the lack of effective total quality management in the organization’s operation process. However, the firm should focus on ensuring that its products are of high quality. In a bid to achieve this goal, the organization should invest in extensive total quality management. The organization should devise an effective action plan based on the Westinghouse Total Quality Model. The model is comprised of a number of steps. Adopting this model will ensure that its pursuit for total quality management is entrenched in leadership. Thus, the firm should nurture a strong organizational culture that is focused on effective and efficient product development. Land Rover shoul d ensure that its employees are involved in the total quality management. One of the elements that the organization should consider in promoting the employees’ focus on product quality entails communication. In its quest to position itself as a quality-conscious organization, the Land Rover should ensure that the employees’ perception towards quality is positively impacted. The organizational leaders should constantly communicate to employees regarding the predetermined quality dimensions set by the organization. Through optimal employee involvement in the total quality management process, the organization will be in a position to establish a clear vision for the desired outcome. Moreover, the organization will be highly proactive in addressing the quality issues raised by various departments. Consequently, the firm will ensure that the products introduced into the market contribute to a high level of customer satisfaction. Leadership In its pursuit for business excell ence, the organization’s management team focuses on establishing effective leadership across the various organizational departments. The organization’s management team should integrate charismatic leadership style. The quality of the leader considerably affects an organization’s ability to influence their followers/ employees. Adopting charismatic leadership style will aid in the development of a strong sense of vision amongst employees. Consequently, the employees will be committed to ensuring that the organization’s operation process contributes to the attainment of the set organizational goals. Customer service training Despite the fact that the organization acknowledged the existence of the quality complaints raised by customers, no proactive measures were undertaken to resolve the issue. Therefore, it is evident that the organization’s employees did not possess adequate knowledge on how to address the complaints successfully. In order to addre ss this challenge, it is imperative for the organization to invest in extensive customer service training. The training process should focus on delivering optimal customer service. In order to train its workforce successfully, the organization should seek expertise from well-established consultancy firms. This move will enable Land Rover to address the existing gaps in its customer service delivery. In order to foster customer service in its operations, the Land Rover should implement the internationally accepted standards of quality. One of the most important standards that the firm should consider entails the ISO 10002. This standard will provide the firm with an effective framework that it can adopt in addressing the complaints raised by customers. Reference List Baran RJ, Galka RJ, Strunk, DP. Principles of customer relationship management. Ohio: Thomson South-Western Cengage; 2008. Buttle F. Customer relationship management. New York: Routledge; 2004. Charantimath PM. Total qu ality management. Delhi: Pearson; 2011. Omachonu VK, Ross JE. Principles of total quality management. New York: CRC Press; 2004. This essay on Land Rover: Organizational Behavior was written and submitted by user Nathalie Hawkins to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.