Tuesday, December 31, 2019

Police Enforcement And The Struggles - 1593 Words

Police officers deal with many diverse people every day as part of their job. It is important that law enforcement reflects this diversity by hiring qualified officers of different gender, race, ethnicity, etc. Police officers that do not fit into the straight, white, male category often face difficulty in their job, from both society and their colleagues. The focus of this paper will be on women in law enforcement and the struggles they continue to face. In 1845, the New York City Police Department began to hire women. These women in the police department were called â€Å"matrons† (Felperin, 2015). In the dictionary, the word matron in relation to this topic, means a mature woman in an established social position; a woman in charge of the†¦show more content†¦In 1905, a female officer was hired in Portland, Oregon, and sworn to uphold the duties of a police officer. This female officer, however, did not work on patrol. The first women to patrol were assigned in 1968 , by the Indianapolis Police Department (Shusta, Levine, Wong, Olson, Harris, 2011). Throughout the history of law enforcement, women have been trying to fight the belief that they are not capable of performing law enforcement duties such as asserting their authority and using force when necessary. The requirements to become a police officer used to keep many women from entering law enforcement because of height, weight, and strength requirements. Many of these requirements were modified in the 1980s. The National Center for Women and Policing (NCWP) conducted a study, however, that suggested a significant number of women are still being eliminated due to the physical agility testing. Women account for only a small percentage of law enforcement officers and the increase in their numbers is slow (Shusta, Levine, Wong, Olson, Harris, 2011). Women have overcome many obstacles in law enforcement, however, they still encounter issues in their line of work including the attitudes from m ale coworkers as well as society. Sexual harassment is problem for women in law enforcement as well as gender discrimination. They may face unwanted sexual behavior in the form of touching, jokes, or be asked for a sexual favor in return for a

Sunday, December 22, 2019

Professional Sports And The Civil Era - 945 Words

Professional sports were segregated in the United States, just like the rest of the country was during the 1940s, but between the cooperation of two men the color barrier was broken in professional sports. The unwritten rule of not allowing blacks to play professional baseball had been standing since the 1880s. No professional sport in America at the time had any participating African Americans, yet many African Americans were participating in the Olympics. Famous African American olympians, such as Jesse Owens and John Taylor, were highly celebrated for their accomplishments, yet no change was made within the professional sports world. Robinson was not the first attempt at breaking the color barrier in professional sports but Branch Rickey, the President and GM of the Dodgers, felt he was the one to complete the transformation. The African Americans in the United States were still playing baseball beyond college at this time, but in their own collection of leagues called the â€Å" Negro Major Leagues.† African Americans were able to play in some of the integrated colleges around the country but the integration ended there. They were allowed to play in Major League Baseball but it just did not happen, the MLB commissioner of the time Judge Landis said, â€Å"there was no rule on the books prohibiting a black man from joining a major league team. It was up to the owners to hire whom they pleased† (Golenbock). Judge Landis had no problem stating the fact that they were allowed to playShow MoreRelatedThe Problem Of Racism Is Not Specifically An American Problem1593 Words   |  7 Pages Racism in Sports Luke Hampton Truman State University 7/31/2016 The problem of racism is not specifically an American problem, though Americans have made it into an important political and social issue as they have tried to find a way to eliminate racism from their society. Racism occurs whenever there is a dominant racial group that uses its position to discriminate against a minority racial group on the basis of racial characteristics. Traditionally, discrimination has been seen as a creatureRead MoreThe Chicago Blackhawks, Washington Redskins, Cleveland1379 Words   |  6 PagesIndians, Kansas City Chiefs, and Atlanta Braves are all professional sport teams in America that use Native American culture to represent them through the means of tribe names, logos, and mascots. These teams have received a lot of media attention around the debate on if the representation of Native Americans is offensive or not. Controversy surrounding Native American mascots first came into the public eye during the 1960s Native American Civil Rights movement, where the use of these mascots was criticizedRead MoreThe Cold War Developed Between The Soviet Union And The United States847 Words   |  4 Pagesrivalry that permeated all aspects of the global landscape including sports competitions and mass media. By the 1970s, television viewing outstripped the motion picture market, but Hollywood continued to produce a wide array of cinema selections including military, spy, and sports genre films that promoted America’s need for a strong, masculine presence while idolizing the male physique. During the Cold War era, the USSR sports movement entered the international competition bringing communist partyRead MoreBaseball is the National Pastime1051 Words   |  5 PagesFor most sports fans there is nothing like opening day and a baseball field. In recent years I have over heard several people say Baseball is not the National Pastime or National Game any longer. When I query these people the typical response is Football is our new National pastime/game. Frank Deford (Nov 7, 2012) a writer for Sports Illustrated said, Baseball is what we used to be. Football is what we have become. I refuse to believe this based on my knowledge of both games. In this paperRead MoreAfrican Americans From The Civil Rights Era Essay1699 Words   |  7 Pagesmistreated, misinformed, misguided, misplaced, and misunderstood more than any other ethnic group that has set foot on these soils. In this paper, I will attempt to provide a brief history and describe the timeline of African America ns from the Civil Rights Era until the present day. Coming to America History.com explains that Africans first came to America in the year 1619 as indentured servants in Jamestown, Virginia. These indentured servants voluntarily contracted to work for a set amount ofRead MoreChanges Brewing For African American History1708 Words   |  7 Pagesshowing that the wind of change was blowing. Bringing to consciousness events taking place prior to civil right movement in fences, Wilson s characters attest to the fact that the United States failed African Americans after Abraham Lincoln ended slavery and that the United States’ failure continues to affect the lives of African Americans. Also, the Integration of African Americans in professional sports during that period shows that the United State is becoming more accepting of talented blacks. MoreoverRead MorePortrayal Of The American Girls Professional Baseball League1638 Words   |  7 PagesFor decades, sports films in American have established connections between movies and American values, wit h each sports film providing a different perspective and more depth to different values. With the frequent ties of historical context, movies draw upon real athletes, situations, and struggles. The historical context further represents social and cultural beliefs during the time of the movie’s setting, helping to portray the past. This paper will discuss several American values identified throughoutRead MoreMichael Jordan Research Paper1553 Words   |  7 Pagesan African American that was changing the National Basketball Association (NBA) by breaking records and developing new styles of play. His accomplishments began to produce many opportunities for other professional athletes, especially African Americans. Michael Jordan paved the way for professional African American athletes by changing the way basketball was played, increasing the popularity of the National Basketball Association, and by landing sponsorship deals. Michael Jordan began to changeRead MoreAfrican American Impact on Sports Essay1725 Words   |  7 PagesA life is not important except in the impact it has on others lives. This quote was said by Jackie Robinson who was important in paving the way for other black athletes in professional sports. He was the first black baseball player to play in Major League Baseball.What would professional sports be without all the greatest black athletes such as Michael Jordan, Muhammad Ali or Jackie Robinson? Today the NBA is filled with a large majority of African American players. The NBA would be nothing withoutRead MoreJackie Robinson And The Civil Rights Movement1414 Words   |  6 PagesIn the pre-dawn of the Civil Rights Movement, the 1940s were rife with racial tension. Nearly all public institutions were segregated. Libraries, schools, transportation, the armed forces. Sports teams were just as rigorously divided into two sects--the Negro leagues and the major leagues. There was no ques tion about which division a black man would play for. Nobody dared cross the rift between whites and blacks; they were too afraid. Eventually, however, all it took was one man to begin breaking

Saturday, December 14, 2019

The Stress Encountered by a Police Officers Free Essays

There has been a lot of research on the negative effects of stress on people in general. I am sure you know that police work is one of the top rated professions for job stress next to air traffic controllers and dentists. A good way to start this presentation, I think, is to give a good working definition of police stress. We will write a custom essay sample on The Stress Encountered by a Police Officers or any similar topic only for you Order Now Here it is: The feeling and desire along with the ensuing bodily effects, experienced by a person who has a strong and true longing to choke the living crap out of someone who desperately deserves it, but you can’t. Now, while this may sound funny there is a real element of truth to it. An element of truth that says an awful lot about police work. And that is the part of the definition â€Å"†¦Ã¢â‚¬ ¦but you can’t†. Police work, by it’s very nature, calls for an incredible amount of restraint. Continual restraint and draining restraint. It is stressful. The demands on police officers to show even greater restraint have been increasing over the years, and so has the effects of stress on police work. With the recent attention that police suicide has received in the media there have been a number of reviews on it. Between 1934 and 1960 police suicide rates were half that of the general population. Between 1980 to the present, suicide rates in some departments almost doubled. What is the difference? You can’t choke them anymore! Street justice is all but gone. Everyone has video cameras. The media gets off on putting down cops. Politicians continue to throw new laws and restrictions for police officers that further tie their hands, and you can’t choke anyone with your hands tied! So you start to feel that you’re choking yourself. Lets take a quick overview of police work and look at the research of what the biggest stressors are:  · Killing someone in the line of duty.  · Having your partner killed in the line of duty.  · Lack of support by the department/bosses.  · Shift work and disruption of family time/family rituals.  · The daily grind of dealing with the stupidity of the public. Interestingly, physical danger is ranked low on the list of stressors by police officers. One of the worst effects of stress on police officers is of course suicide. We are becoming too familiar with police suicide, especially with the attention the media has given New York City. Twice as many police officers die by their own hand as do in the line of duty. (New York Times, 1994) A study of 2376 Buffalo NY police officers found that, compared to the white male population police officers, there were higher mortality rates for cancer, suicide, and heart disease. The suggested reason: Higher stress levels. Every study done points to the higher levels of stress police officers face, but what form does that stress take? With suicide there seem to be four factors: 1. Divorce. 2. Alcohol, not alcoholism. That was one of the early theories. But in actuality it was the use of alcohol right before the act to â€Å"get up the nerve†. 3. Depression. 4. A failure to get help. (Most officers who commit suicide have no history of having sought counseling). All four factors are symptoms that can come from an officer’s stress levels. Police suicide is more directly related to relationship problems than to job stress. Of the last 14 suicides among the police officers in New York City, 12, or 86%, had to do with divorce or relationship breakup. Suicide is often an impulsive act, and the handgun at the officer’s side is guaranteed to be lethal in the hands of an experienced shooter. UB professor, John M. Violanti, Ph.D thinks the biggest reason for the high rate of police suicide is because officers think they have nowhere to go for confidential help when personal problems or job stress overwhelms them. â€Å"Police officers are more hesitant than the average citizen to get help for emotional problems. Because of their role, they mistrust many things, and they especially mistrust mental health professionals,† Violanti said. â€Å"Departments should include some sort of suicide awareness training in their stress management program.† Police officers going through a divorce are 5 times more likely to commit suicide than that of an officer in a stable marriage. Relationship problems however, are highly related to job stress. If we consider that officers have an important relationship with their department, we can examine the effect of that relationship gone bad. Officers who get in serious trouble on the job, suspended or facing termination, are 7 times more likely to commit suicide. (Apparently cops like their jobs better than their wives). So we see that stress has an enormous effect on police officers lives, especially their home lives. Studies have called police work a â€Å"high risk lifestyle†. Not high risk in terms of the physical dangers of the job, but a high risk in terms of developing attitudinal problems, behavioral problems, and intimacy and relationship problems. So you learn something about the effects of police work. You learn if you ask the average cop â€Å"Hey, what’s been the scariest experience during your police career?† They will answer â€Å"My first marriage!† The national divorce rate is 50%. All research shows police suffer a substantially higher divorce rate with estimates ranging from 60 to 75%. One of the casualties of police work is often the marriage. Although law enforcement officers deal with stressful situations in the normal course of their duties, excessive stress on individual officers may cause them not to carry out their responsibilities. In order to keep law enforcement organizations at 100%, administrators must be able to identify the causes of dysfunctional stress on individual officers. Much of the articles we find today on the causes of law enforcement stress, focus primarily on the factors that are personal to the individual officer. However, other researchers suggest that an officer’s ability to live with this stress is hindered by the structure and operation of the organization within which he or she works. â€Å"Police stress† is considered by many to be an important societal problem (Cullen, et al., 1985), and police work is thought of as stressful (Kelling and Pate, 1975). Law enforcement officers must be aware of the dangers of psychological stress. Stress is the result of â€Å"demands placed on the system† and need not be harmful unless it is â€Å"mismanaged† or â€Å"present in large quantities.† However, some analysts say that occupational and life stress can cause mental and even physical problems. For example, one study of 2,300 officers in twenty-nine different police departments reported that thirty-six percent of the officers had serious marital problems, twenty-three percent had serious alcohol problems, twenty percent had serious problems with their children, and ten percent had drug problems. (Kendrix, 1989) Yet, police were well below the average in seeking [medical and] mental treatment. The â€Å"macho† image of a police officer may well keep a police officer from seeking such treatment. Law enforcement officers have significantly higher rates of health problems, premature deaths, suicides and general hospital admissions than other occupations (Richard and Fell, 1975). Law enforcement stress has been categorized into three sections. These are: 1) stress that is internal to the law enforcement system; 2) stress that is in the law enforcement job itself; and 3) stress that is external to law enforcement. Stress internal to the job may be found when police and correctional officers find themselves with conflicting roles. Police spend much of their time in activities not directly related to law enforcement functions, while correction officers are placed in both the role of providing â€Å"custody [and] treatment.† Law enforcement officers can develop personal conflicts by being placed in the position of having to choose between one or more contradictory goals. Such contradictions include the loyalty to fellow officers and honesty within the department. Post Traumatic Stress is a type of stress encountered at incidents that are, or perceived as, capable of causing serious injury or death. The person encountering the stress does not have to be the one whose life is threatened. This stress can also occur to witnesses. By it’s nature, Post Traumatic Stress is one of the worst types of stress a person can encounter. It is stress of a nature that is threatening to a person’s survival. The psychological and physical reactions of our mind and body to Post Traumatic Stress are at the extremes. Examples of life threatening traumas that can cause Post Traumatic Stress, in their general order of severity, include: natural disasters, serious accidents, serious accidents where a person is at fault, intentional life threatening violence by another person, life threatening trauma caused by betrayal by a trusted individual, and life threatening trauma caused by betrayal by someone you depend on for survival. Police officers, by the nature of their jobs, can be exposed to more stress and trauma in one day than many people will experience in a considerable period of time, maybe even their entire life. Some police officers thrive on stress. They seek out incidents that most people would not care to encounter in their lifetime. Many people seek out a job in police work for this challenge and the personal rewards it provides. Overcoming stress of great magnitude can provide great personal rewards, but these jobs can and do ruin many lives. Dr. George Everly, a noted researcher on emergency services stress, estimates that at any given time15-32% of all emergency responders will be dealing with a reaction to Post Traumatic Stress, and there is a 30-64% chance that they will have a reaction to it during their lifetime. For law enforcement working in urban areas, 20-30% of the officers will develop a reaction to Post Trauma Stress during their lifetimes. These figures are higher than the percentages for the general population (1-3%), urban adolescents (9-15%), and, surprisingly, Vietnam Veterans (15-20%). For a variety of reasons, some of which are not known, many police officers work through Post Traumatic Stress and its affects. The impact of Post Traumatic Stress on their lives is short-lived (if they suffer from it at all). In the Diagnostical and Statistical Manual of Mental Disorders (DSM-IV), this is defined as Acute Stress Disorder. It lasts more than two days, but no longer than 4 weeks. There are those, however, that will not be able to cope with the Post Traumatic Stress they have encountered. They may have handled many traumatic incidents without a problem, until one happens that breaks through their ability to cope. These officers will develop what is known as Post Traumatic Stress Disorder (PTSD), which is Acute Stress Disorder that lasts more than 4 weeks. In their book on â€Å"Emergency Services Stress†, Dr. Jeff Mitchell and Dr. Grady Bray estimate that without proper Post Trauma Stress training, response, and follow-up, roughly 4% of all emergency workers will develop Post Traumatic Stress Disorder. These figures do not include those who will develop a reaction to accumulative stress, which can have affects similar to, and additive to, Post Traumatic Stress. They also do not include police officers who grew up in an urban environment and are Vietnam Veterans, of which there are more than a few. These figures also do not separate out those working patrol or traffic duties from those working specialty assignments (narcotics, vice, metro teams) from those working investigative or â€Å"inside† jobs. Uniformed assignments and certain specialty assignments place officers in positions that they will be more likely to encounter traumatic stress. How to cite The Stress Encountered by a Police Officers, Essay examples

Friday, December 6, 2019

Human Resource Selection Nelson Education -Myassignmenthelp.Com

Question: Discuss About The Human Resource Selection Nelson Education? Answer: Introducation From the preliminary linkage map, it could be understood that the external environment including the political, social, economic factors were considered for developing an useful corporate strategy. The internal environment consisted of the culture and workplace conditions at Starbucks, which could allow the individuals working at Starbucks to work as an unit and plan for the implementation of strategies. Based on the implementation of the business unit strategy, the planning for human resources management helped in understanding the needs and preferences of the employees. The business unit strategy was implemented to create appropriate job interface and design that were further supported by the laws, rules and regulations of the employment practices. By planning the human resources management properly, it has created ease to manage the staffing process and the performances of the workers are measured as well. Understanding the strengths and weaknesses of the employees has facilitated the training sessions provided to them for enhancing their skills, knowledge and experience (Gatewood, Field Barrick, 2015). The compensation and other that should be provided to the employees were evaluated, which was made possible by integrating the HR information system with the HR planning and employment laws. The linkage framework also has helped Starbucks to manage the HR system aligned with the business goals and objectives, which has maintained a high performance working system and resulted in both HR effectiveness and enhanced business performance as well (Buller McEvoy, 2012). HR functions contributing to the organisational growth and development To manage and implement the strategies properly, Starbucks has developed a top management team by engaging all the employees together. The linkage map was utilized for developing and implementing the business unit strategy through management of corporate strategies and by assessing the external and internal environmental factors too (Becker, Huselid Ulrich, 2001). Another HR function includes the cooperation and involvement during the development of effective programs for providing training and developmental opportunities to the employees. Performance appraisal is an essential aspect of the HR planning, which has helped in managing the job profiles, designs and even implements employment laws to ensure maintaining good workplace conditions and proper benefits provided to the employees (Alfes et al., 2013). The HR planning combined the employment laws and HR information system to manage the staging process and even provided rewards to them for keeping them motivated and encouraged to perform to their potential for enhancing the business performance. The labor relations were managed through proper HR planning to maintain good relationship between the employer and employees of Starbucks too. The strengths and weaknesses of the employees were understood, based on which, necessary training programs were introduced to make them sharpen their skills, knowledge and expertise (Jiang et al., 2012). Other than these benefits, the various HR departments at Starbucks functioned properly, which kept the employees satisfied and at the same time, allowed the company to meet the strategic and financial goals and objectives with ease and efficiency. All these HR drivers have helped in better alignment of HR strategies with the organizational goals and objectives and even engaged the employees, which made them work together, as an unit (Gatewood, Field Barrick, 2015). References Alfes, K., Shantz, A. D., Truss, C., Soane, E. C. (2013). The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model.The international journal of human resource management,24(2), 330-351. Becker, B., Huselid, M. A., Ulrich, D. (2001). The HR scorecard: Linking people, strategy, and performance. Boston, MA: Harvard Business School Press. Buller, P. F., McEvoy, G. M. (2012). Strategy, human resource management and performance: Sharpening line of sight.Human resource management review,22(1), 43-56. Gatewood, R., Feild, H. S., Barrick, M. (2015).Human resource selection. Nelson Education. Jiang, K., Lepak, D. P., Han, K., Hong, Y., Kim, A., Winkler, A. L. (2012). Clarifying the construct of human resource systems: Relating human resource management to employee performance.Human Resource Management Review,22(2), 73-85.

Friday, November 29, 2019

Religious grievances rather than political and social discontent explain why rebellions broke out in England in both 1549 and 1554 Essay Example

Religious grievances rather than political and social discontent explain why rebellions broke out in England in both 1549 and 1554 Essay In 1549, two rebellions broke out in England, the Kets and the Western (Prayer Book) rebellion. There was no single cause of these rebellions. Religious, political and social factors all intertwined to create distress resulting in the rebellions. Religious policies initiated by Somerset continued to make their impact of the country. The prayer book rebellion was a catholic rebellion so religion was obviously important. The Kets rebellion was against rising rents, entry fines and over grazing of the common lands. This shows how social discontent may be the reason they broke out. In 1554, Wyatts rebellion broke out which publicly was against the Spanish marriage. However there were underlying religious factors as well. Source A only touches on religious reasons because the main causes of the rebellion were rising rents, entry fines and over grazing of the common lands. The debasing of the coinage led to the rising prices and social distress. It says We pray that all freeholders and copyholders may take the profits of all common lands and the Lords not to use the commons or take profits from the same. Lords using the commons led to overgrazing. This shows social discontent did help cause the rebellions. We will write a custom essay sample on Religious grievances rather than political and social discontent explain why rebellions broke out in England in both 1549 and 1554 specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Religious grievances rather than political and social discontent explain why rebellions broke out in England in both 1549 and 1554 specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Religious grievances rather than political and social discontent explain why rebellions broke out in England in both 1549 and 1554 specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The Kets rebels were against the enclosure of common lands but in East Anglia there had not been that much enclosure so it was just an excuse to rebel. Source A says that if priests and vicars were unable to preach the words of God then their parishioners should be able to choose another priest. This indicates they wanted to raise standards of the clergy so religious grievances was a factor in causing the Kets rebellion. However religion was not a main cause of the Kets rebellion. Kets rebels accepted the prayer book but would have liked it to be more radical so religious grievance wasnt important unlike in the Western. The Western rebellion resented the Prayer Book and was against the Edwardian reformation. They didnt like the fact the Prayer Book was written in English rather than Latin. They couldnt understand the London dialect. Source B says We will have the mass in Latin as before. Religious grievances rather than political and social discontent may explain the reasons for the Western rebellion breaking out but not all three of the rebellions. Source B also says how they want images in every church, dont want the new service and that Cardinal Pole should not only be freely pardoned but recalled from Rome. The rebels were of a lower class than the gentry and hated the government officials who were desecrating their churches. They wanted monastery lands to be restored. Even in the Western rebellion there was other factors leading to it but religion was very important. The economic and social distress was the reason the commons rebelled so readily against the Prayer Book. Source B only comments on religious factors but it was the clergy who drew up the rebels demands for the western rebellion so therefore are going to concentrate on the religious factors. In the year before the rebellions their had been a hot summer and crops had failed. Possibly 40% of the population lived on or below the poverty line. Things were made worse by price increases. The introduction of the sheep tax in Devon caused rioting because the commons couldnt afford to pay it. Source C says You ask for a relief (tax) granted to us by Parliament on cloth and shearing sheep to be remitted, saying we have no need for it. The king even recognises the dislike of it. The economic and social distress helped fuel the anger for the rebellions. There also was influence from political factors. There was intense unpopularity of the governments agent, William Body who was eventually killed of the 6th April. He was disliked as identified with the new religious policy so religious factors are important as well. The sources are only about the Kets and Western rebellion not Wyatts. The public aim of the Wyatts rebellion was to stop the Spanish marriage. However historian such as Fletcher and MacCulloch believe that religion was the reason why rebels wanted to stop Marys marriage. The rebellion was led by the reforming faction of Edwards reign which suggests religion was important. Wyatts couldnt use religious factors as the aim of the rebellion because this would split the country as some of the population was still Catholic. This would therefore limit his support. If Wyatts rebellion had been successful, Elizabeth would become Queen and she was Protestant anyway. Wyatts knew there was already wide-spread resentment of the Spanish marriage so used this to gain support. This indicates religious grievances do help explain why the Wyatts rebellion broke out. Some people thought the marriage was a political mistake as through the marriage she could give England away to a foreign empire. However the marriage treaty meant Philip had no power to rule England, he couldnt take Mary or their children out of the country without the consent of the council or drag England into Spanish wars. Also the nobility could resist the marriage to protect their own power and self-interest. Unlike the uprising in 1549, this was a political conspiracy among the elites and there was little popular support. The rebellion was led by Croft, Carew and Wyatt who all held important offices at court. They feared the Spanish influence would endanger their own careers. This shows political discontent helped to provoke the Wyatts rebellion. Overall, although religious grievances do help explain why rebellions broke out in 1549 and 1554, there are other important factors. Religious grievances were very important especially in the Kets and Wyatts rebellions but no single factor caused all the rebellions. Each rebellion started for different reasons. Poverty was worsening because of the debased coinage leading to inflation and price increases. This caused distress which help fuel the rebellions. Kets rebels accepted the pray book so religious grievances wasnt a main cause. The western rebellion resented the Prayer Book and was against the Edwardian reformation but the economic and social distress was the reason the commons rebelled so readily against the Prayer Book. For this rebellion religious grievances was an important factor in why it broke out but political and social discontent was also important. In Wyatts rebellion political discontent of the leaders, religion grievances and social discontent were all important for causing the rebellions. Religious, political and social factors all intertwined to create distress resulting in the rebellions.

Monday, November 25, 2019

Free Essays on Legal Audit Of Microsoft

Microsoft, manufactures, licenses, and supports a host of software products for a number of computing devices. Their software includes operating systems for â€Å"intelligent devices, personal computers and servers; server applications for client/server environments; knowledge worker productivity applications; and software development tools. They also license consumer software programs; sell PC input devices; train and certify system integrators; and research and develop advanced technologies for future software products.† Should there be a reference here? Microsoft's ambitions are anything but small. The world's #1 software company provides a variety of products and services, including its Windows operating systems and Office Suite software. The company has expanded into markets such as video game consoles, interactive television, and Internet access. With its core markets maturing, Microsoft is targeting services for growth, looking to transform its software applications into Web-based services for enterprises and consumers. Microsoft has reached a tentative settlement to end an ongoing antitrust investigation, agreeing to uniformly license its operating systems and allow manufacturers to include competing software with Windows (Company Information). The following issues involving Microsoft were researched and analyzed in preparation for the production of this audit report. The three issues that were picked involve Microsoft’s employment discrimination troubles, anti-trust/monopoly problems, and revenue reporting investigations by the SEC. Following the legal audits, the appendix contains basic financial statements, a 5-year stock chart, and the 20 most recent insider trades as of March 2003. Employment Discrimination When it rains, it pours. The Associated Press headline and story lead-in of January 2001, announcing Jackson v. Microsoft, must have caused the hearts of anti-trust-weary Microsoft supporters to skip a beat: â€Å"N... Free Essays on Legal Audit Of Microsoft Free Essays on Legal Audit Of Microsoft Microsoft, manufactures, licenses, and supports a host of software products for a number of computing devices. Their software includes operating systems for â€Å"intelligent devices, personal computers and servers; server applications for client/server environments; knowledge worker productivity applications; and software development tools. They also license consumer software programs; sell PC input devices; train and certify system integrators; and research and develop advanced technologies for future software products.† Should there be a reference here? Microsoft's ambitions are anything but small. The world's #1 software company provides a variety of products and services, including its Windows operating systems and Office Suite software. The company has expanded into markets such as video game consoles, interactive television, and Internet access. With its core markets maturing, Microsoft is targeting services for growth, looking to transform its software applications into Web-based services for enterprises and consumers. Microsoft has reached a tentative settlement to end an ongoing antitrust investigation, agreeing to uniformly license its operating systems and allow manufacturers to include competing software with Windows (Company Information). The following issues involving Microsoft were researched and analyzed in preparation for the production of this audit report. The three issues that were picked involve Microsoft’s employment discrimination troubles, anti-trust/monopoly problems, and revenue reporting investigations by the SEC. Following the legal audits, the appendix contains basic financial statements, a 5-year stock chart, and the 20 most recent insider trades as of March 2003. Employment Discrimination When it rains, it pours. The Associated Press headline and story lead-in of January 2001, announcing Jackson v. Microsoft, must have caused the hearts of anti-trust-weary Microsoft supporters to skip a beat: â€Å"N...

Thursday, November 21, 2019

Team Leadership Essay Example | Topics and Well Written Essays - 1500 words

Team Leadership - Essay Example rspective on how the concepts can be utilized in the workplace in the 21st century to enhanced productivity or how the ideas may receive resistance among the people working in an organization. The first article studied is called Team Leadership2. The article discusses various principles, theory, concepts and viewpoints regarding the internal functioning of a team and the importance of leadership inside a team. One concept of importance mentioned in the literature is the need for teams to work applying coordination. The work of the different team members must be coordinated by the leader in order to achieve the work tasks in an orderly and sequential manner. The leader has to coordinate the work and stay on top of the internal affairs of the team in order to ensure the work of each is aligned so that everyone understands the relationship among each other work and a coordinated effort is applied to achieve the desired team and organizational goals. Coordination takes a higher level of importance in team work of complex and complicated tasks. The team members realize the delicate steps involved in for example a sophisticated high cost experiment that requires precise timing and coordination in each step of the project. A second idea mentioned in the article is the concept of functional leadership. Functional leadership is a model whose emphasis is practical applications of leadership to get things done, irregardless of who in the team is doing the leading within the team unit3. The ideas is greatly accepted among employees since it recognizes the contribution being perform by certain employees with leadership abilities which are do not necessarily hold a management position which are typically associated with leadership abilities. Inside a team function of a small team all member can and should demonstrate leadership in order to ensure the success of the project. The project manager is not the only employee responsible of the success of a project, since a project

Wednesday, November 20, 2019

Short Fiction Term Paper Example | Topics and Well Written Essays - 2000 words

Short Fiction - Term Paper Example The story takes place in the forest where old guard Long legs live with his wife and daughter. The Prussians, on the other hand, are patrolling the forest that is near the old town of Rethel. In their patrol duty, they come across the Long-legs forest home, tired and hungry. Amidst fear and uncertainty, Long-leg’s wife and daughter gives them a warm welcome, offers them delicious food, water and accommodation in his absentia. The fear in them drives them to long for his arrival to appear and protect them against these enemies. The French and Prussians have remained rivals for a long time. In the process of the wife and daughter playing their gracious roles, long leg arrives and is alerted about the Prussians presence. In a twinkling of the eye, long leg runs to town and summon the Rethels’ army freshmen. Monsieur Lavigne, the head, orders them to surround the house in an attempt to capture the Prussians. No killings are meant to take place at the time. The leader calls the Prussians to come out of the cellar peacefully but they relent. He orders the army to pipe in water into the cellar in an attempt of drowning them. As a result, the Prussians can no longer withstand the pressure of the pumped water; they surrender and agree to come out. They are then requested to submit their rifles, which they do, and the pumping is stopped. Monsieur Lavigne is crowned for capturing the most feared Prussian guard and Maloison; the fat beaker awarded a military medal for standing the wounds he got at the hands of the enemy. Together, the French army makes a triumphant entry into Rethel. In this piece, De Maupassant outlines the works of the anti-Prussians. It is remarkably well narrated with laughter evoking instances like the trapping of the soldiers in the cellar room. The narrative demonstrates high standards of writing and authenticity. The story is not frightening;

Monday, November 18, 2019

CIS Questions Coursework Example | Topics and Well Written Essays - 1000 words

CIS Questions - Coursework Example Determine if they can be used simultaneously in a page. If so, explain which of the two takes precedence over the other. Javascript is utilized for one line and customization where CSS is utilized in multiple webpages to ensure that aesthetics of a page are consistent. Javascript is utilized more for web page validation and action whereas CSS is used for style and design. 12. Imagine that you designed a Website for a client using JavaScript to make animated snowflakes fall on the page. When you test the page, the animations do not work. Predict what the problem could be and propose a solution. 13. Analyze some of the limitations a Web designer should be aware of before adding JavaScript to a Website. Determine if these limitations outweigh the benefits of using JavaScript. Explain your decision. From the server or client side, the processing power can be a huge factor. Additionally, web pages with many scripts. It can take a long process to execute because of the algorithm that it must process. 14. From the second e-Activity, identify a company (bank, car wash, travel agency, nonprofit, restaurant, etc.). Keeping that company in mind, select the client-side or server-side scripting you would most likely use, and why. Or you can explain the client-side or server-side scripting you would not use, and why not. I used to take this course as a Business Analysis and specialized in e-marketing which allowed me to harness my growth in this realm. My future position will IT director in BA. The demand for Business Administration undoubtedly has boomed over the recent years along with marketing. It is one of the best scope in the commerce market for various reasons First and foremost, the specialization of marketing in BA is a perfect fit in e-commerce. I will be exposed to many realms of technology that exploits many channels of the business. In the modern century, internet marketing has become one

Saturday, November 16, 2019

Consequences Of Commercial Sex Work

Consequences Of Commercial Sex Work Prostitution or commercial sex work, the practice of providing sexual services in return for payment, is one of the oldest professions of the world. Every civilisation mentions the presence of prostitution in some form in their respective literature. Moreover, with the change of time, the face of prostitution has changed a lot with varied consequences. The commercial sex workers have moved out of a confined wall of brothels to streets so as to attract customers. Sex work as a profession is not a natural choice for the most sex workers but they are put into the profession either by force, human trafficking, or are victim of economical or social injustice. However, research advances in this field, though not new, has been very scant. The present study attempted to study the consequences of sex work in terms of perceived stress, loneliness and wellbeing. A total of 115 active female commercial sex workers from different cities of India were requested to participate in the present study. Measures of Perceived stress, loneliness and PGI wellbeing was used to get the responses from the respondents. Using a 2 (level of age) x 3 (levels of number of clients per day) factorial design results were achieved. The ANOVA results indicated a significant effect of number of clients on the measure wellbeing. However, only interaction of age and number of clients was found to be significant on the measure of perceived stress among the commercial sex workers. Furthermore, main effects were not found to be statistically on the measure of loneliness. In addition, correlation results indicated a negative relationship between number of clients per day and well being. Interestingly, a negative correlation between perceived stress and age of the respondents suggesting aging relives from stress arising out of the profession was observed. The measure of loneliness revealed no relationship between any of the measure under study. The results have been interpreted and implications have been discussed the light of available literature and contemporary theoretical approaches. Introduction Prostitution is widely described as the worlds oldest profession. Prostitution, the practice of selling sex for cash or other immediate compensation, has existed across cultures and times from the ancient Greeks, through religious servitude, to todays sex scandals that have rocked several countries. Prostitution also crosses class lines, from the poor streetwalkers with their stereotyped drug habits and abusive pimps to the high-class brothel and escort service workers with their designer clothes and stylish apartments. While the prostitute technically sells a service, namely sexual intimacy, the ways in which prostitution is discussed suggest that, at least to modern sensibilities, she is selling far more than that. Common euphemisms for prostitution in English include selling her body and selling herself, conflating the body and the self with sexual intimacy indicates that sexual intimacy both defines and controls the body and the self. Buyers of sex are not restricted to any one class or clan; however, throughout the world mobile populations of men form a large proportion of sex consumers. Transport workers, seafarers, businessmen and men who are separated from their families and communities either by migration or by joining the armed forces are regular clients. Nevertheless, sex work remains criminalized in many countries and sex workers are subject to human rights violations in many more. Most analyses of prostitution suggest that both men and women enter prostitution, either professionally or temporarily, as relative amateurs, for economic and monetary reasons or are forced to indulge in sex work profession. Certainly, through most of history there were few professions open for women, especially if they had little or no family support or they lacked the education or class status to aspire to the few professions that respectable women could participate in. Conversely, many people who advocate a departure from the shame culture surrounding sex in a variety of arenas, including sex work, argue that some prostitutes work in order to challenge repressive gender roles which restrict womens sexuality to a romantic ideology and oppressive patriarchal marriages. As these activists are also working to change womens opportunities and thus eliminate prostitution as a forced, last-ditch option for staying alive, they are not simply romanticizing prostitution but complicating it b y forcing the world to consider the positive choices of sex workers. More so, females in their early teens are more vulnerable and get lured into the profession not by choice but more due to immaturity. However, adult women may also be vulnerable to economic, social and psychological pressures leading to the choice of sex work profession. There is nothing magical about a girls eighteenth birthday that guarantees that she can make free and unpressured choices. What seems more important in the context of prostitution and the controversy over choice is the individuals ability to manage power hierarchies and to retain an element of control within them (WHO, 2001). Nevertheless, very little is known about the demand for sex worker services. Sexuality is not a subject that is much discussed in India. Contrary to cultural ideals that stress chastity before marriage and fidelity within it, men commonly stray from this norm. While this behaviour is generally not as pronounced as in societies in East and Southeast Asia there is consistent, although largely anecdotal evidence to indicate that a large minority of men are clients of sex workers. Mobile groups of men: male migrants in the cities; truck drivers; those in the armed forces; and travelling businessmen are frequently cited as important client groups. Many young men are initiated into their sexual lives by prostitutes (UNFPA, 2001). Rapidly escalating prevalence rates for HIV indicate that monogamy is not necessarily practised (Lousie, 2000). This applies to men from all social classes. Threats to physical and psychological wellbeing come from working conditions, as well as from clients, the public, and the police encountered in the working environment. Both the public and the police use harassment and violence to monitor sex workers behavior. Besides, street-based sex workers are subject to constant attention, scrutiny, and harassment. In contrast to street-based workers, sex workers who operate in other venues are relatively invisible but are still likely to be the subject of harassment and assault leading to depleted state of well being. Regarding sexual and physical health, the sex workers are at a high risk of sexually transmitted disease (STD). Undeniably, the importance of the link between sexual abuse injuries and STIs has been recognized. Specially, in the context of the trafficked, they are often victims of repeated sexual abuse and coercion into involuntary sex acts, which may include vaginal rape, forced anal and oral sex, forced unprotected sex, gang rape, sex during menstruation, and sex accompanied by violent or degrading ritual, which not only have physical consequences but also affects the psychological state of the victims. Moreover, the dimensions of coercion and violence within the given situation also increase womens risk of infection by limiting womens ability to negotiate how sex takes place and whether condoms are used. Gynecological complications are the most common health problem faced by trafficked women as a result of the abuse context, which may be in terms of tearing of the vaginal tract an d genitals, sexually transmitted infections, unwanted pregnancy, risks to reproductive and sexual health and above all HIV/AIDS. Above all social stigma the sex workers face is more enduring and affects them more psychologically and is devastating for them. However, they still continue to indulge in the profession for various reasons. Stress and loneliness is one of the consequences accompanied with shattered wellbeing which may be observed among the sex workers. In view of these beliefs, numerous authors have been interested in exploring sex workers sexual health. However, the psychological exploration in the lives of sex workers in Indian context could not be seen. Within this backdrop, present study attempted to explore the consequences of sex work in terms of perceived stress, loneliness and wellbeing. METHOD Sample: A total of 115 active female commercial sex workers from different Red light areas and prostitution belt, located in cities of India, were requested to participate in the present study. Looking at the extent of study and the difficulty in finding participants for the study, purposive sampling method was used to select the sample. Respondents were female sex worker in the age range of 14-45 years. Tools: Apart from including demographic items in the interview schedule measures pertaining to perceived stress, loneliness and wellbeing was used to get appropriate responses, suitable to the objectives, from the respondents. Perceived Stress Scale (PSS): Perceived Stress Scale (Cohen, Kamarck, Mermelstein, 1983) was used to understand the stress pattern of the respondents.PSS included 14 items to be rated on a 5-point Likert type scale ranging from never (0) to very often (4). UCLA Loneliness Scale: The UCLA Loneliness Scale (Russel, 1996) was included to assess subjective feelings of loneliness of the respondents (commercial sex workers). The items in the scale were to be rated on a four point scale ranging from never to often. PGI Wellbeing Scale: PGI Wellbeing scale developed by Verma, Verma, (1989) included 20 items intended to measure the subjective wellbeing of the respondents. Forced type yes/no response was to be put against the items and a high score on the scale indicated high degree of wellbeing. The interview schedule was supplemented by actual observation of the situation. Procedure: Initially, all the respondents were contacted at their workplace and objectives of the study were explained. With great difficulty the respondents agreed to participate in the study. Data was collected from different Red light areas and prostitution belt, located in various cities of India. All the respondents were assured of confidentiality of their location and responses and were thanked for their participation in the study. RESULTS AND DISCUSSION Using a 2 (level of age) x 3 (levels of number of clients per day) factorial design results were achieved (Table 1). The ANOVA results pertaining to perceived stress have been shown in table 2. No statistically significant effect of the main effects of age (F (1, 109)= 0.246; p>.05) and number of clients (F (2, 109)= 2.785; p>.05) on the perceived stress is observed. The mean results, however, revealed that the respondents of younger age (M= 29.61) perceived more stress than their upper age (M= 27.12) counterparts. With regard to number of clients per day, it was revealed that the respondents dealing with 5 or more clients (M= 28.41) were more stressed than their other counterparts dealing with 3 or less clients (M= 28) and with 4 clients (M= 27.29) per day. Conversely, interaction of age and number of clients (F (2, 109) = 7.732; p When 23 ANOVA was applied to the measure of Loneliness, neither did age (F (1, 109)= .329; p>.05) nor did the number of clients per day (F (2, 109)= .327; p>.05) reveal any significant effect. Similarly, the interaction effect (F (2, 109)= 2.784; p>.05) also was not significant. However, it was the younger respondents (M= 29.67) who perceived loneliness more than their counterparts (M= 28.77). Conversely, respondents dealing with 4 clients daily (M=29.18) experiences loneliness more than their counterparts dealing 5 or more (M= 28.80) and 3 or less (28.20) clients on daily basis. Ordinarily, loneliness exists because of the isolation people feel in them. The isolation can come as a result of loss of someone or something people are dearly attached with and when it is taken away experience of loneliness creeps in. Its usually because of this separation that creates the feeling of loneliness. However the result seems to indicate that loneliness is experiences similarly across age group of the sex workers and that number of client is also not important. A 23 ANOVA was applied to see the effect of age and number of client on wellbeing. The results indicated a significant effect of number of clients on the measure wellbeing (F (2, 109) = 3.55; p The correlation results (table 2) indicated a negative relationship between number of clients per day and well being. It suggests that number of client is a potent source of good or depleted wellbeing among the commercial sex workers. Interestingly, a negative correlation between perceived stress and age of the respondents. This result seems to suggest that with aging these sex workers are more adjusted to the daily demands of the work they do and consequently are more relieved and hence less stress. Furthermore, the measure of loneliness revealed no statistically significant relationship between any of the measure under study once again suggesting that the feeling of loneliness is not affected by either age or number of clients and also it is not statistically related to stress or wellbeing for the commercial sex workers. Conclusion Socio-economic factors such as financial handicap, trafficking, unemployment and peer influence are the major factors encouraging the growth of the sex industry in India. Stress as a function of age and number of client is an important factor was used in the present study but revealed no significant effects. However, clients number was significant with wellbeing. Age and number of client was also not significant with the measure loneliness. Some of the other studies have documented an association between sex trading and multiple traumas and other characteristics associated with psychological distress (El-Bassel et al., 1997; Fullilove, Lown, Fullilove, 1992; Kelly, et al., 1992). This finding should be viewed in the light of two limitations. First, because of difficulty in finding the respondents random or systematic sampling procedure could not be used, thus, the conclusions may not be representative of all women in this trade. Second, the present study did not consider stressful life events, such as trafficking, socio-economic conditions prior to entering flesh trade, childhood abuse, and domestic violence, etc., that could confound the relationship between sex trading and perceived stress among this population. These associations notwithstanding, the question as to what extent psychological distress and loneliness is a consequence of commercial sex work and its possible relationship with various other psychological variables remains unanswered by this study. Future studies are needed to examine culturally relevant appraisals, coping style, psychological symptoms and their consequences on the commercial sex workers. Knowledge of psychological factors can be used to develop interventions for this population. Despite these limitations, this study has implications for assessing and possibly providing possible intervention for mental health problems of sex workers. The level of perceived psychological stress among sex workers highlights the need to assess their need for psychological interventions. The feeling they have of being stigmatized because of the nature and status of their work likely contributes to their stress (Fullilove, Lown, Fullilove, 1992) and shattered wellbeing because the wellbeing results were slightly at the lower side. More so, for the majority of commercial sex workers, commercial sex constitutes their major source of income and it was revealed that given a chance they would like to leave the profession. In this line, women who are ready to leave this profession should have some policy from the government addressing their rehabilitation and alternate source of income generation. Gaining access to public assistance may enable some women to reduce their dependency on sex trading. Those who are not willing or able to leave sex trading need training to develop strategies to reduce the dangers of their work. By and large, high number of partners and inconsistent risky sex conditions among these sex worker, as reported, indicate that these women will continue to become infected with STDs, if not yet affected, and get into drug abuse as well. Thus, government and providers of public health must intensify their efforts to bring them into the mainstream of the country.

Wednesday, November 13, 2019

beach erosion Essay -- essays research papers

. Cape Hatteras Lighthouse is the 208-foot tall landmark was just hauled more than a quarter-mile back from its former perch, where it was threatened by the encroaching sea. Coastal erosion chewed away about 1,300 feet of beach, bringing the waves to within 150 feet of the 4,800-ton sentinel. When the light was erected in 1870, it stood about 1,500 feet back from the waves. The lighthouse, on the Outer Banks, North Carolina's long barrier beach, was built to warn ships from waters called "the graveyard of the Atlantic." Ironically, the move should serve as a warning about the growing problem of coastal erosion. Erosion is not just plaguing the Outer Banks. Coastal residents up and down the United States are worrying about undermined cliffs, disappearing beaches, and the occasional dwelling diving into the briny. Beaches are constantly moving, building up here and eroding there, in response to waves, winds, storms and relative sea level rise. Yet when commo ners like you and me, and celebs like Steven Spielberg, build along the beach in places like Southampton, N. Y., we don't always consider erosion. After all, real-estate transactions are seldom closed during hurricanes or northeasters, which cause the most dramatic damage to beaches. Yet Southampton, like all the barrier beaches that protect land from the sea, is vulnerable to obliteration by the very factor that makes it so glamorous: the sea. And the problem is increasing because the sea is rising after centuries of relatively slow rise, and scientists anticipate that the rate of rise will continue to increase in the next century. Land, in many places, is also slowly sinking. The result is a loss of sand that places the occasional beachside home inconveniently near -- or in -- the water. Still, erosion cuts in two directions. Without the process of erosion, we would not have the beaches, dunes, barrier beaches, and the highly productive bays and estuaries that owe their very exist ence to the presence of barrier beaches. Erosion of glacial landforms provides most of the beach sand in Massachusetts. A popular destination The beach-erosion problem has many causes. Among them are: Â · The ubiquitous desire to live near the sea. Â · A historically rapid ri... ...er -- as determined by the grounding line -- the upshot seems to be relative stability. "The ice streams do not appear to be susceptible to the kind of unstable retreat once envisaged," says Bentley. "Their flow is largely insensitive to the presence of the ice shelf so the grounding line would remain the same." Instead of possibly collapsing in 100 years, as was considered possible 10 years ago, Bentley says the West Antarctic Ice Sheet is more likely to collapse -- if at all -- in perhaps 5,000 years at the soonest. Dean, Cornelia. Against the Tide: The Battle for America's Beaches. New York: Columbia UP, 1999. Hanley, Robert. As Beaches Erode, a Debate on Who'll Pay for Repairs.The New York Times, Apr. 20, 1998, P. A1. Kossoff, Julian and Kate Watson-Smyth. Fake Beaches Wreak Havoc on Sea Life. The Independent (London), Aug. 2, 1998, p. 5. Moran, Kevin. Future of Beach Homes Is Uncertain as Shifting Sand.The Houston Chronicle, May 1, 1999, p. A1. Lambert Bruce. Lines in the Sand: The Beach as Battleground. The New York Times, May 23, 1999, p. LI14. Martin Douglas. Report Warns New York of Perils of Global Warming. The New York Times, June 30, 1999, p. B5.

Monday, November 11, 2019

Portrayals of Minorities in pop culture

1. ) One example of how minorities are portrayed in popular culture is on the TV show, The Simpsons. Apu Nahasapeemapetilon is portrayed as your typical Indian convenience store owner. He speaks in Indian English, owns a convenience store, his marriage was arranged, he has a strong work ethic, and he has a large number of children. He is portrayed this way in every episode that he appears in. The portrayal is negative and is stereotyping people who are Indian. The portrayal reinforces the stereotypes that Indian immigrants own convenience stores and work all of the time. Personally, I would not want other members of societies receiving this image of me as a member of this group because it paints a negative picture of the culture. It stereotypes all Indian immigrants as the same. This reinforces the idea that race plays a major role in status in our society and people are looked at differently based on their race. On the show, this stereotype is perceived as humorous and people who watch this show are receiving little knowledge about the actual group of people. 2. ) An example of how minorities are portrayed in popular culture is shown on the TV show, Cops. This show portrays people who are minorities to be violent, drug dealers, unintelligent, poor family members. Almost all of the drug deals that go on and the violence that goes on is between blacks and other minorities. This is a negative portrayal and it reinforces these certain stereotypes. It showcases blacks and other minorities as being violent and involved with drugs. If I were a member of this group, I would not want other segments of societies receiving this image of me as a member of this group because I would not want to be known as an unintelligent, violent drug dealer who can't get along with his family. It is a very negative stereotype. 3. ) On the TV show, South Park, minorities are negatively portrayed in almost every single episode. One episode in particular is called, â€Å"The Passion of the Jew. † This episode was a satire of the movie, The Passion of the Christ, but also made fun of people who are Jewish. This show negatively portrays people who are Jewish as being cheap, overprotective, nagging, and pokes fun at their religion. It reinforces these stereotypes and also goes further by negatively talking about the Jewish religion and their practices. If I were a member of this group, I would not want other segments of societies receiving this image of me as a member of this group because it portrays me as being stingy and makes jokes about my religion. Based on this portrayal, it seems as though some television shows are able to make fun of any race that they please. 4. ) Another example of how minorities are portrayed in popular culture is in the movie, The Perfect Score. One of the students in the movie who is Asian is portrayed as being a drug user but extremely smart. He uses drugs all of the time but is still able to get good grades in school. This is a negative portrayal of people who are Asian and it stereotypes them as drug users and of having above average intelligence. If I were a member of this group, I would not want other segments of societies receiving this image of me as a member of this group because I would not want to be perceived as a person who smokes marijuana and is a stoner. I would want to be portrayed as intelligent but not a drug user. Based on this portrayal, I feel that race plays an important part in statuses because different races are thought to be of higher statuses. 5. ) An example of how minorities are portrayed in popular culture is on the TV show, Beverley Hills 90210. People in this show, who are mainly white, are viewed as being extremely rich, affluent, greedy, and having a ton of drama in their lives. It stereotypes the typical â€Å"California teenager. † It is a negative portrayal of young people who live in California. It reinforces the stereotypes of the typical California surfer and teenager. All teenagers who live in California don't act this way, but they are portrayed as being like this. This portrayal can also be seen in newer shows such as Laguna Beach and The Hills. If I were a member of this group, I would not want other segments of societies receiving this image of me as a member of this group because I would not want to be seen as a rich snob who relies on their parent's money. I would want to just blend in with society. I feel that people who are white are sometimes given a higher status then people of other races. . ) In the movie Soul Man, minorities are portrayed as having an easier time of getting into college. In this movie, a student who wants to get into a particularly difficult school dyes his skin a darker color so he can hopefully get in. This is a negative portrayal of minorities because it is saying that they have an easier chance of getting into college because they are a minority. It reinforces the stereotype that colleges have a certain quota to fill and that minorities sometimes do have an easier time getting into a certain college. If I were a member of this group, I would not want other members of societies receiving this image of me as a member of this group because I would not want them to think that I got accepted into a college because of my race. I would want my acceptance into college to be viewed as an achievement because I worked hard in high school. This portrayal sends out the message that minorities are sometimes given extra benefits because of what colleges have to do. 7. ) An example of how minorities are portrayed in popular culture is on the TV show, Family Matters. This show is about a middle-class African American family that lives in Chicago. I believe this show is a positive portrayal because it shows a functional black family with goals and aspirations. Other shows that I have watched unfortunately present blacks as violent people who are often linked to crime. They are portrayed as â€Å"gangsters† in many shows, and it seems as though their only aspirations are to become a rapper or a basketball player. However, in Family Matters, there is a middle class black family that is portrayed in a very positive light. There are no violent acts being committed, and as a matter of fact, the father is a policeman who helps prevent violent acts. If I were a member of this group I would approve of this portrayal because this family is not being portrayed as a dysfunctional black family. This show was able to incorporate comedy in the episodes without being demeaning. 8) In the movie Mean Girls, there is a group of Asians called the â€Å"Asian Nerds† and they are constantly studying. Asians are often linked with the stereotype that they are superior students. I feel as though this could be both a negative and positive stereotype. It is good to be seen as successful and smart but not all Asians should be perceived to be academically exceptional. I would not want to be perceived in this way because then it seems like you have an expectations to live up to and what if you cannot live up to them? What if you are Asian and you are not a â€Å"genius†? I would constantly feel pressure and if I was unable to live up to that expectation I can only imagine the anxiety that I would feel and I would most likely be embarrassed to get help. It is true that it is positive thing to be seen as a successful race but it comes along with too many expectation and negative stereotypes such as being uninterested in having fun. ) This cover of Vogue magazine can be interpreted negatively because some people believe that Lebron James is standing in a gorilla-like pose. This cover can be traced back to days when scientists were claiming that blacks are linked to apes. This is a negative stereotype because it dehumanizes black. Researchers say that even though depictions of blacks as apes have disappeared; it is still in the subconsciouses of others. Society may be more likely to link blacks with crime and violence because they still don't accept blacks as fully human. The fact that blacks are still being associated with apes is very distressing. Clearly, if I were in this group I would not want other members of society viewing me as â€Å"ape-like. † It dehumanizes blacks and links them to negative actions such as crime. 10. Another example of how minorities are portrayed in the media is through a show called The Office. In one of the episodes, the main character Michael is forming a basketball team and he immediately recruits one of his employees named Stanley, because he is black. He automatically assumes that Stanley is good at basketball because he is black even though Stanley tries to tell him otherwise. However, Michael clings onto the stereotype that all blacks are good at basketball and in the end he is proved wrong. I do not think this is a good stereotype because you cannot group everybody that belongs to a certain race into one category. Not all blacks are going to be good at basketball, just like not all Asians are going to be smart. We develop pre-conceived notions about people based on their race, and it is not good. I would not want other members of society perceiving me in this way because the stereotype does not hold true for all blacks.

Friday, November 8, 2019

In what ways did the British government attempt to hide the effects of the Blitz from the people of Britain Essays

In what ways did the British government attempt to hide the effects of the Blitz from the people of Britain Essays In what ways did the British government attempt to hide the effects of the Blitz from the people of Britain Essay In what ways did the British government attempt to hide the effects of the Blitz from the people of Britain Essay When war broke out in 1939, there was an air of reluctance among the British people. The horror of the First World War was fresh in peoples minds and many did not want to experience that again. The government recognised the need to keep up morale, because if it were destroyed then the war would be lost, and designated a department, the Ministry of Information, for the production of propaganda and the organisation of censorship. When the Blitz started in 1940, the government thought it especially important to safeguard the public spirit due to the damaging effects of civilian bombings, both physical and psychological. They used a variety of tools to accomplish this, such as radio broadcasts, newsreels, and poster campaigns. However, it was not a simple matter of hiding information from the public. Some things were censored, but it was more about presenting a carefully crafted image to people and using scenes of destruction to convey positive, morale-boosting messages. One of the ways in which the British government attempted to control public opinion was through the use of propaganda. Multiple poster campaigns were commissioned and Ministry of Information newsreels were watched by thousands every week. Radio broadcasts, listened to by a large proportion of the country, were also heavily influenced by the government. The only radio station available was owned by the BBC, which was in constant communication with the Ministry of Information about how events should be reported. Even light entertainment on the radio often contained an underlying message. Censorship was also carried out. Journalists had to submit articles for checking and some newspapers which breached these regulations were officially banned. Several pictures and clips of film footage deemed not suitable for public viewing, such as a film of a mass burial following raids on Coventry, were concealed and not unearthed until after the war. The government felt a need to censor images which were particularly distressing or which showed the country not coping well with disaster. A photograph of the bombed playground of Catford Girls School is an example of an image that was not shown to the public. Dead bodies in bags are seen strewn all over the ground. Photographs of this nature were unlikely to have been approved for publication because actual, rather than implied, death is clearly shown. This might have disturbed people, especially those who had not had a personal experience of sufferings of this magnitude. Actually to see a picture of the dead bodies of children just casually lying around is far more depressing than an impersonal, relatively meaningless list of casualty figures. Also, the viewing of images showing despair or intense grief was restricted. The government wanted to put across the message that Britain was coping well and pulling together; being psychologically unaffected. Film clips such as one of a bereaved woman overcome with grief after a funeral would not corroborate this and so were banned. However, many scenes of physical destruction were not censored, but used as pieces of propaganda. This was so that the people of Britain could be shown rising above the devastation around them and emerging as a united, confident, glorious nation. The film Neighbours Under Fire shows many newly-made homeless people who are singing, laughing and apparently pulling together as a community. This courage is made more startling by the repeated shots of the completely wrecked buildings around them. Their homes and belongings may have been destroyed, as we are constantly reminded, but their spirit has not. This use of propaganda was not directly hiding the effects of the Blitz but rather slightly misrepresenting the psychological and social ramifications. We see a country whose spirit is completely unaffected by the hardship; which is becoming a stronger nation because of it. There is no mention of the terrified residents of Coventry trekking out every night and sleeping in the fields or the vast, fearful crowds gathering to force the government to open the Tube stations as shelters. Also, if the message of the propaganda had been that Britain was barely affected at all then the anger of the people who knew otherwise would have been aroused and little notice would have been taken of the material. The films were made more plausible by the showing of some measure of destruction and this actually helped to disguise the real situation because people would have seen little reason to question the image of unity and perseverance conveyed. The British government tried to hide the effects of the Blitz by these means to preserve the morale of the people. They knew that a nation without patriotic resilience could not sustain the multi-faceted war effort at home and so through radio broadcasts, newsreels and poster campaigns sought to manage the public perception of and reaction to the Blitz.

Wednesday, November 6, 2019

Should the US Really be in Ira essays

Should the US Really be in Ira essays What is war? War can mean a various amount of things such as a contest between nations or states, carried on by force, whether for defense, for revenging insults and redressing wrongs, for the extension of commerce, for the acquisition of territory, for obtaining and establishing the superiority and dominion of one over the other, or for any other purpose; armed conflict of sovereign powers; declared and open hostilities. The US troops have been in Iraq now for over two years, which seems a little ridiculous that US soldiers are losing their lives each and every day for such a silly reason. I have many different feelings about the war, but there are both pros and cons to the situation, but only one way seems more realistic. Therefore, there are many pros to the war. I feel that having the troops in Iraq, the US is helping out that country. Saddam Hussein has weapons of mass destruction which could harm the US or even his own people which he has done before. Therefore if our troops are in Iraq, they will resist the weapons of mass destruction and not only save the US, but other countries along the way. The US has helped more countries out than any other country and still other countries would like to go to war with the US. I think that the whole situation in this world about fighting wars is silly. There should be no wars between anyone, but there are people like Osama Bin Laden and Saddam Hussein who are completely evil and would rather go to war with people. I dont understand why people want to go to war with the US when all we want to do is help out all countries and keep all peace throughout the war. Another pro to having our troops in Iraq is that the US is preventing the spread of terrorism throu ghout the world and it happening again here in the US. The US has also freed Iraq from a country ruled under a crappy dictator who treated them with disrespect and didnt deserve to be a ruler of their country. ...

Monday, November 4, 2019

Description for the map Essay Example | Topics and Well Written Essays - 750 words

Description for the map - Essay Example The next step was deciding on the ratio of water to land to be used for the map (Berger 12). Since it was a small map, I indicated portions of rivers and few ponds using blue color. However, the brown and green colors indicated the land. The other step was considering the kind of features to put on the map. It was a geographical map and, therefore, I included a wide range of features using different colors. You can identify some mountain ranges, green forest, deserts, and valleys on the map at a glance. The final step was thinking about the weather patterns. You can observe that the large part of the map is drawn using brown color while the other one is in green color. The brown color represents the desert areas while the green color represents the rainy areas. You can, therefore, determine the kind of climate and environment found in different areas of the map. Mongolia region is a kind of place that I would like to visit. I got curious and decided to do some research about the region. I found that Mongolia region is located in China as one of the largest Chinese province. It has many ethnic groups but is not very populated. The climate is different, during the year it has long cold winters and short summers. In addition, Mongolia region experience arid climate to the west and semi-humid climate to the east. The annual rainfall increases from west to east (Monmonier 63). My research about Mongolia region created a beautiful image about the region, which I attempted to express using a map. The eastern part of Mongolia region seems to be evergreen since it experiences semi-humid type of climate (Berger 73). Everybody would like to visit such a region and enjoy the beautiful vista of the green environment. The environment seems to attract different kind of animals that enjoy grazing along their beautiful paradise. The map presents a number of rivers in the eastern part of the region. This

Saturday, November 2, 2019

The Effect of Democracy on FDI (Foreign Direct Investmant) Term Paper

The Effect of Democracy on FDI (Foreign Direct Investmant) - Term Paper Example There are a number of concerns that are made when considering the effects of democracy on foreign direct investment. Theoretical perspectives have consistently linked foreign direct investment to government policy. The pervading logic behind these investments is not a matter of great complexity. In these regards, investors have been understood to remain more apt to invest long-term companies and corporate interests based on the host country’s ability to create policy measures that are most conducive to such investment. The complexity emerges as theorists attempt to determine the appropriate government climate for such investments. Currently the United States receives the most foreign direct investments, leading economists to prominently link FDI to the democratic governmental structure (‘greyhill’). Within the confines of the democratic political structure there are a number of specific policy considerations that have been established. One of the most prominent th eoretical perspectives on this matter is that foreign direct investment is directly responsive to changing economic situations. Jensen notes, â€Å"Elected politicians can no longer manipulate monetary policy, but monetary policy does remain responsive to changing economic conditions† (Jensen, pg. 2). In this context of understanding, the nature of the democratic election process itself does not necessarily benefit foreign direct investment, but creates a governmental structure that is highly conducive to developing policies that aid FDI. The main notion is that the encouragement of foreign direct investment must be accomplished in a dynamic context and that the democratic governmental structure is most conducive to this dynamism. In addition to the importance of a dynamic government policy to foreign direct investment, there is a number of other of elements positive linking democracy to FDI in terms of stability. In these regards, pervasive notions of democratic governments having more stability are one of the primary contributors to an increase in FDI (Jensen). While such perspectives on the democratic political structure have been proven erroneous in specific contexts, one considers the current economic fallout in Greece as a primary example; it is oftentimes the perception that drives the reality. Another predominant link between democracy and FDI in terms of stability occurs as a result of the democratic process of checks and balances. Jensen notes, â€Å"The institutional checks and balances associated with democratic systems decrease the likelihood of policy reversal, providing multinationals with a de facto commitment to policy stability† (Jensen, pg. 4). With the stability afforded by these checks and balances, corporations are able to more accurately forecast future returns. Ultimately, it is this stability that greatly While there are considerable arguments for the linkage of democracy to foreign direct investment, counter-arguments ex ist to this proposition. The main notion is that the nature of governmental policy and foreign direct investment is not as multi-varied as some would contest. This perspective contends that the overwhelming link between foreign investments in a host country is the level of taxation. Jensen notes, â€Å"Conventional wisdom holds that nations woo multinationals by

Thursday, October 31, 2019

Economics Essay Example | Topics and Well Written Essays - 500 words - 19

Economics - Essay Example Will has to invest to raise the amount of visitors entering his website. Will has to log of the amount of traffic the website receives on a daily basis and compare it to the sales generated each day. Three months is adequate trial period. Will has to spend money hiring an online expert to increase the online traffic the online store receives. After the trial period Will has several options. He can raise the price of his items by $5 each and test for a month if the demand for the products changes. It is possible that it might stay the same and that way the company can raise his overall profits. Another strategy which is my primary recommendations is to lower the prices of both types of products. According to the law of demand and supply when a manufacturer lowers the price of the product the demand increases. I would start with low price increase of $2 on the non-copyright material and $1 on the copyrighted material. The cheaper product can have a higher price reduction because there are no variable costs associated with them. In the case of copyright material there is a $5 royalty fee to consider. After a period of three months I would evaluate the results to then move forward with a more aggressive discounting strategy of final sales prices of $5 and $12. The most likely scenario is that if Will increases his online mar keting budget and reduces the price of the product the revenues of the company should reached the $100,000 revenue per year benchmark in a short period of time. The sky is the limit for this innovate product created by Mr.

Tuesday, October 29, 2019

The Purpose of School Essay Example for Free

The Purpose of School Essay In my opinion, the purpose of school is to educate, not teach, students in certain areas of knowledge chosen by those of the Board of Education in order to create ‘functioning’ members of ‘normal’ society. The difference between to educate and to teach is how the knowledge is presented. To educate is ‘to bring up (a child, physically or mentally), rear, nourish, support, or produce (plants or animals’ basically to use verbal methods such as lectures in a class setting, or praise for young child to create a specific skill set embedded in a person, be it information or behavior patterns. To teach is ‘to show, declare, demonstrate; teach, instruct, train; assign, prescribe, direct’ basically to use physical means to create an understanding of how something is performed. A common example of the two would be university and college. University is known for its textbooks and very written/audible learning styles whereas college is known as being more hands on. An even more common example would be a child’s journey to come to understand to stay away from a hot stove. A parent could verbally warn them of the dangers, but only once the child has learned through physical interaction does the warning remain in his mind. With these definitions, the title ‘teacher’ is misleading because those at the front of the room are not using methods to involve the students in learning, they are simply showing a PowerPoint and having the students write it in their note book; ‘Educator’ would be a more appropriate term to define those who are hired to only relay thoughtless knowledge because unless there is a physical aspect, it is harder to learn. One example would be sports. Watching Gretzky play hockey day in and day out does not mean that you will be able to skate like him if you have never skated before. Only by training your muscles and learning by acting will anyone begin to skate like a professional. Another example would be learning to play an instrument or learning to speak a language. Simply watching videos or taking notes on other peoples learning does not constitute you learning those skills because there are no sensory attachments. In History class, what is stopping a teacher from throwing out the PowerPoint’s, and having students act out a revolutionary battle? Old videos with droning old voices are not involving students in what the video is presenting. Naming their classmates after leaders of opposing sides, and acting out the battle would be both interactive, and create a better visual for what really happened during that battle. These tactics are not available to the students because ‘teachers’ do not make them available. Field trips, science experiments and interactive group projects are some examples of potential teaching strategies that are used sparingly. My own science teacher set the ceiling on fire during an experiment and we had to evacuate the room. While we all had a good laugh, we all remembered for a long time what chemicals not to mix if we did not want to scorch our ceilings. Out of three and a half years of schooling, not much will be retained over the long periods of time, let alone the 5 months to exams. What is remembered is the centrifugal force explained while on a trip to Canada’s Wonderland, and experiencing it on a roller coaster. Field trips are memorable and educational, and they teach students what educators cannot. Experience has always been an advantage of human nature and will always be a part of human nature. Sitting in a desk writing words not our own is not how we as people are supposed to learn. In the past, apprenticeships were how people learned, by physically performing the task over and over, allowing not only the brain to learn, but the muscles. By testing students on their ability to learn the same way as everyone else takes away the freedom and excitement of knowledge, transforming what could have been an eager mind starving for knowledge, into a box filled with what a group of individuals determined the majority of people should know. In my opinion, school is not a place for learning; it is a place for education. School is a confined space in which students are expected to conform to one set standards. The school building is a house that its residents despise, yet continue to walk the narrow hallways like mice in a cheese maze while others ‘guide’ us to where we should end up.

Saturday, October 26, 2019

Company Comparison of Customer Satisfaction

Company Comparison of Customer Satisfaction CHAPTER FOUR RESEARCH FINDINGS: ANALYSIS AND INTERPRETATION 4.1 INTRODUCTION This chapter attempts to analyse questionnaire findings regarding customer satisfaction with the two land transport companies involved in the present study: a publicly-owned company (referred to as Company A) and a privately-owned company (referred to as Company B). Satisfaction rates of customers of both companies are also compared against each other in Chapter Five to illustrate which company provides more satisfactory services to its customers. Seventy questionnaires were distributed to the passengers of Company A and sixty to the passengers of Company B. Fifty questionnaires were completed by passengers of each company and returned to the researcher. This gives response rates of 71.4% and 83.3%, respectively. These return rates are acceptable response rates. Passengers who declined to participates either they claimed that they were not interested in the survey, whereas some other claimed they did not have the time to complete the questionnaire. 4.2 FACTORS MOTIVATING CUSTOMERS TO DEAL WITH THE COMPANY A Responses to the factors that have motivated the customers of this company are presented in Table 4.1 and illustrated in Figures 4.1 to 4.3. Factors motivating customers are divided into three groups: Reliability and Customer Service (RCS) factors (eight factors), Convenience and Accessibility (CA) factors (nine factors) and On-Board Services (OBS) (five factors). Responses to the eighteen statements are illustrated in Table 4.1. To facilitate data analysis, responses to the Strongly Agree and Agree groups were combined and presented in Figures 4.1 to 4.3 as SA/A. Similarly, for the Disagree and Strongly Disagree groups were combined as DA/SDA. The No View responses (NV) were left as it is. Table 4.1 indicates that between 4% and 20.0% of responding passengers declined to express their views. This indicates their indifference to the questionnaire items. Table 4.1. Reasons for choosing to travel with Company A Variables SA A NV DA SDA CA Convenient reservation and ticketing 76.0 16.0 8.0 0.0 0.0 CA Prompt and accurate reservation and ticketing 44.0 40.0 16.0 0.0 0.0 CA Good checking-in service 44.0 44.0 12.0 0.0 0.0 CA Frequent journey programme 40.0 40.0 20.0 0.0 0.0 CA Convenient journey schedule 36.0 48.0 12.0 4.0 0.0 CA Seat allocation 28.0 56.0 16.0 0.0 0.0 RCS Courtesy of employees 28.0 56.0 16.0 0.0 0.0 RCS Employees willingness to help passengers 36.0 48.0 16.0 0.0 0.0 RCS Employees knowledge to answer passengers questions 40.0 48.0 8.0 4.0 0.0 RCS Passengers are given personal attention 44.0 40.0 8.0 4.0 4.0 RCS Neat appearance of employees 40.0 44.0 16.0 0.0 0.0 RCS Safety of Driving 44.0 44.0 8.0 0.0 4.0 RCS Sincere interest in solving problems 36.0 44.0 16.0 4.0 0.0 RCS On-time performance 36.0 48.0 16.0 0.0 0.0 OBS Seat comfort 40.0 40.0 12.0 8.0 0.0 OBS Meal service 48.0 32.0 8.0 12.0 0.0 OBS On-Board entertainment services 40.0 44.0 4.0 4.0 8.0 OBS Up-to-date coach and on-board facility 40.0 44.0 4.0 4.0 8.0 CA = Convenience and Accessibility RCS = Reliability and Customer Service OBS = On-Board Services 4.2.1 SATISFACTION WITH CONVENIENCE AND ACCESSIBILITY FACTORS Passengers (thereafter referred to as respondents) were asked to express their agreement or disagreement with the six items relating to convenience and accessibility factors: Convenient reservation and ticketing (Item No. 1), Prompt and accurate reservation and ticketing (Item No. 2), Good checking-in service ((Item No. 3), Frequent journey programme (Item No. 4), Convenient journey schedule (Item No. 5), and Seat allocation (Item No. 6) (see Table 4.1, Figure 4.1). Patterns of their responses are analysed below. It is noted in Table 4.1 and Figure 4.1 that 92.0% of the respondents were satisfied (strongly agreed/agreed, SA/A) with the reservation and ticketing procedures undertaken by the company (Item No. 1). Only a small minority of respondents showed their indifference to this item, whereas none of them disagreed with it. The majority of the respondents (88.0%) were satisfied (SA/A) with check in service (Item No. 3) (Table 4.1, Figure 4.1), and a minority (12.0%) did not express their views, but none of the respondents were dissatisfied with this service. In terms of prompt and accurate reservation and ticketing (Item No. 2), convenient journey schedule (Item No. 5), and seat allocation (Item No. 6) (Table 4.1, Figure 4.1), 84.0% of the respondents were satisfied with these three items, and only 4.0% of the respondents were dissatisfied with convenient journey schedule (Item No. 5). 4.2.2 SATISFACTION WITH RELIABILITY AND CUSTOMER SERVICE FACTORS Respondents were asked to indicate their rate of satisfaction/dissatisfaction with eight items concerning reliability and customer service factors. The majority of respondents (88% of the sample) indicated that they were satisfied with employees knowledge to answer passengers questions (Item No. 9), and with safety of driving (Item No. 12). Only 4.0% of the respondents were dissatisfied with these services and 8.0% of them indicated their indifference. With regard to courtesy of employees (Item No. 7), employees willingness to help passengers (Item No. 8), passengers are given personal attention (Item No. 10), Neat appearance of employees (Item No. 11) and on-time performance (Item No. 14), the majority of respondents were satisfied (SA/A) with these items. However, between 8.0% and 16.0% of the respondents expressed their indifference to these items, and only 4.0% to 8.0% of them were dissatisfied with some of these items, as indicated in Table 4.1 and Figure 4.2. With regard to the item: sincere interest in solving problems (Item No. 13), 80.0% of the respondents were satisfied with it, and 16.0% of them expressed their indifference, whereas only 40.0% of them disagreed with it. 4.2.3 SATISFACTION WITH ON-BOARD SERVICE FACTORS Respondents were asked to indicate their rate of satisfaction/dissatisfaction with four items concerning on-board service factors. Table 4.2 and Figure 4.4 clearly show that 84.0% of the respondents were satisfied with on-board entertainment service (Item No. 17) and up-to-date coach and on-board facilities. However, 12.0% of them were dissatisfied and 4.0% expressed their indifference. Figure 4.3 also illustrates that 80.0% of the respondents were satisfied with the seat comfort (Item No. 15) and meal service (Item No. 16). However, 8.0% and 12.0% of the respondents were dissatisfied with Items No. 14 and 15, respectively, and 12.0% and 8.0% of them expressed their indifference with these two items, respectively. It can be noted that more respondents were dissatisfied with these four services than with the other items in other two dimensions. 4.3 FACTORS MOTIVATING CUSTOMERS TO DEAL WITH THE COMPANY B Responses to the factors that have motivated the customers of this company are presented in Table 4.21 and illustrated in Figures 4.4 to 4.4. Table 4.1 indicates that between 20% and 40.0% of the responding passengers declined to express their views. This indicates their indifference to the questionnaire items. 4.2.1 SATISFACTION WITH CONVENIENCE AND ACCESSIBILITY FACTORS Data presented in Table 4.2 and illustrated in Figure 4.4 show that 76.0% of the respondents were satisfied (strongly agreed/agreed, SA/A) with the reservation and ticketing procedures undertaken by the company (Item No. 1). However, the remaining 24.0% of the respondents expressed their indifference to this item, whereas none of them disagreed with it. Around two-thirds of the respondents (68.0%) were satisfied (SA/A) with prompt and accurate reservation and ticketing, whereas the remaining 32.0% of the respondents did not express their views, and none of the respondents were dissatisfied with this service (Table 4.2, Figure 4.4). With regard to the remaining four items (good checking-in service, Item No. 3; Frequent journey programme, Item No. 4; Convenient journey schedule, Item No. 5; seat allocation, Item No. 6), 60.0% of the respondents were satisfied with these services. The remaining 40.0% of the respondents either expressed their indifference to these items, or were dissatisfied with them (Table 4.2, Figure 4.4). Table 4.2. Reasons for choosing to travel with Company A Variables SA A NV DA SDA CA Convenient reservation and ticketing 36.0 40.0 24.0 0.0 0.0 CA Prompt and accurate reservation and ticketing 28.0 40.0 32.0 0.0 0.0 CA Good checking-in service 20.0 40.0 40.0 0.0 0.0 CA Frequent journey programme 16.0 44.0 32.0 8.0 0.0 CA Convenient journey schedule 20.0 40.0 32.0 4.0 4.0 CA Seat allocation 24.0 36.0 28.0 4.0 8.0 RCS Courtesy of employees 16.0 46.0 30.0 4.0 4.0 RCS Employees willingness to help passengers 20.0 42.0 26.0 8.0 4.0 RCS Employees knowledge to answer passengers questions 16.0 42.0 32.0 4.0 6.0 RCS Passengers are given personal attention 18.0 34.0 38.0 6.0 4.0 RCS Neat appearance of employees 20.0 44.0 20.0 8.0 8.0 RCS Safety of Driving 10.0 42.0 24.0 12.0 12.0 RCS Sincere interest in solving problems 12.0 40.0 32.0 12.0 4.0 RCS On-time performance 16.0 30.0 36.0 12.0 8.0 OBS Seat comfort 20.0 28.0 32.0 16.0 4.0 OBS Meal service 16.0 12.0 40.0 20.0 12.0 OBS On-Board entertainment services 12.0 24.0 44.0 12.0 8.0 OBS Up-to-date coach and on-board facility 16.0 44.0 24.0 4.0 12.0 CA = Convenience and Accessibility RCS = Reliability and Customer Service OBS = On-Board Services 4.3.2 SATISFACTION WITH RELIABILITY AND CUSTOMER SERVICE FACTORS Respondents were asked to indicate their rate of satisfaction/dissatisfaction with eight items concerning reliability and customer service factors. About two-thirds of the respondents (64.0% of the sample) indicated that they were satisfied with employees neat appearance (Item No. 11) (Table 4.2, Figure 4.5). One-fifth (20.0%) and 16.0% of the respondents expressed their indifference or dissatisfaction with this item. Most respondents (62.0% of the sample) were satisfied with the courtesy of the employees and employees willingness to help passengers. However, many of them either expressed their indifference, or were dissatisfied with these services. Less than three-fifths (58.0%) of the were satisfied with employees knowledge to answer passengers questions (Item No. 9), and 32.0% of them expressed their indifference and 10.0% of them were dissatisfied. Around half of the respondents (52.0% of the sample) were satisfied with passengers are given personal attention (item no. 10), safety of driving (item no. 13), and sincere interest in solving problems (item no. 14). The remaining half either expressed their indifference or, to a lesser extent, was dissatisfied with these items. However, only 46.0% of the respondents were satisfied with on time performance (Item No. 14), and the remaining 54.0% of them either expressed their indifference or were dissatisfied with this item. 4.3.3 SATISFACTION WITH ON-BOARD SERVICE FACTORS Respondents were asked to indicate their rate of satisfaction/dissatisfaction with the four items relating to onboard service factors (Item No. 18) (Table 4.2, Figure 4.6). Figure 4.6 indicated that about two-thirds of the respondents (68.0% of the respondents) were satisfied with up-to-date coaches and on-board facilities, whereas the remaining respondents either did not express their views (16.0% of the sample) or were dissatisfied with this item. Data presented in Table 4.2 and Figure 4.6 clearly indicate that less than half of the respondents were satisfied with seat comfort (Item No. 15) (48.0%), meal service (Item No. 16) (38.0%), and on-board entertainment services (item No. 17) (44.0%). The remaining respondents (62.0% to 52.0% of the sample) either did not express their view or were dissatisfied with these items. On the whole, it can be said that more respondents either showed their indifference to these three items (30.0% to 36.0% of the sample) or were dissatisfied with them (20.0% to 32.0% of the sample). 4.3 DEMOGRAPHIC CHARACTERISTICS OF RESPONDENTS The demographic characteristics of the respondents from both companies, Company A, and Company B are analysed and compared in this section. Figure 4.7 clearly demonstrates that the majority of respondents of both companies (88.0%) were young between 21 and 50 year old. This is not surprising given that these ages represent people who are more active and more mobile than in other age groups. Forty-six respondents (92.0% of the sample) of Company A were Libyan nationals and the remaining four (8.0% of the sample) were Arab nationals. As for Company B, all fifty passengers were Libyan nationals. In terms of gender, thirty (60.0% of the sample) of Company A respondents were males, and the remaining twenty (40.0% of the sample) were females. As for Company B, twenty-six respondents (52.0% of the sample) were males and the remaining twenty-four (48.0% of the sample) were females. It can be argued that females represented a high proportion of the total number of respondents. As regards their income, Figure 4.8 clearly demonstrates that the majority of respondents of Company A (72.0% of the sample) and Company B (88.0% of the sample) were on the high salary scale of between Libyan Dinars (LD) 201 and over LD350. People with these high salaries, in the Libyan context, are those who can afford to travel more than lower paid people. With regard to their occupation, the majority of respondents of both companies were managers, employees of a company, or government employees (Figure 4.9). Respondents referring to themselves as professional or students were not represented in Company B sample. Most Company A respondents (60.0% of the sample) have been working for periods of 3 to more than 6 years, and 64.0% of Company B respondents were also working for that period of time. The remaining respondents have been working from less than one year to three years. As for their qualifications, Figure 4.10 indicates that the majority of respondents were highly qualified educationally. Most of the respondents of both companies held Diplomas and Bachelors Degrees. In the following chapter, the rate of satisfaction with the eighteen questionnaire items indicated by the respondents of Company A and Company B will be compared and contrasted against each other. Research conclusions will be drawn out and recommendations for both companies and for future research are also outlined in the following chapter.